Vikas Chaurasia
Data Analyst
Lucknow
Summary
Multi-faceted professional with over 5+ years of work experience, possessing knowledge in Data analysis, Processing and creating data visualization to get useful insight. Analyst with proven skill driving process and data integrity improvements. Exceptional skill in SQL-based environments. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Sr. Data Analyst
HCL Tech
Lucknow
04.2023 - Current
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
- Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
- Created data models to support decision-making processes.
- Worked with hospitality client to resolve ad-hoc queries as well as created monthly reports and daily dashboard refresh. Created high level reports and given presentation on power point.
Sr. Analyst
AMERICAN EXPRESS
Gurgaon
10.2021 - 04.2023
- Collaborated with cross-functional teams, including business stakeholders, Business analyst to analyze and visualize credit card transactions using Tableau
- Utilized Tableau's powerful visualizations to uncover insights into customer spending patterns, transaction volume, fraud detection, and regional spending trends
- Created various visualizations such as bar charts, line graphs, heat maps, and maps to communicate complex data in a clear and concise manner
- Employed Tableau's segmentation features to segment customers based on their transaction behavior and characteristics
- Created visualizations that showcased different customer segments and their spending habits, enabling targeted marketing strategies and personalized offerings
- Published interactive dashboards and reports on Tableau Server to enable stakeholders and decision-makers to access and explore key insights and findings from credit card transactions analysis.
Data Analyst
CONCENTRIX INDIA PVT LTD
Gurgaon
04.2018 - 09.2021
- Created reports and published on tableau server for higher management to gain insights
- Designed and developed Dashboards, Reports, Charts and Data models using Tableau Desktop
- Worked with QA team to find out outliers and proposed useful insights to reduce them.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Worked on DML commands in SQL to extract data.
- Analyzed business requirements and created functional requirements specifications to build and deploy solutions.
- Provided reporting, analysis and insights about sales drivers and key revenue performance metrics to support corporate analytics.
Chat Support Executive
CONVERGYS INDIA PRIVATE LIMITED
09.2016 - 03.2018
- As Chat support executive
- Formulated need-based business strategies for maximizing profitability & revenue generation & realizing organizational goals
- Reviewed existing processes, and spearheaded the implementation of systems aimed at enhancing process and operational efficiency of the organization, worked on continuous improvement
Education
MBA - Data Science
Amity University
Noida 12.2023 - Current
Bachelor of Arts -
Chhatrapati Shahu Ji Maharaj University(CSJMU
05.2016 - 06.2019
Diploma - Mechanical Engineering
Board of Technical Education (BTE)
05.2011 - 08.2014
Intermediate -
Lucknow Model Public School
Lucknow 04.2010 - 05.2011
High School -
Lucknow Model Public School
Lucknow 05.2008 - 06.2009
Skills
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Certification
Tableau Certification
Timeline
MBA - Data Science
Amity University
12.2023 - Current
Sr. Data Analyst
HCL Tech
04.2023 - Current
Sr. Analyst
AMERICAN EXPRESS
10.2021 - 04.2023
Data Analyst
CONCENTRIX INDIA PVT LTD
04.2018 - 09.2021
Chat Support Executive
CONVERGYS INDIA PRIVATE LIMITED
09.2016 - 03.2018
Bachelor of Arts -
Chhatrapati Shahu Ji Maharaj University(CSJMU
05.2016 - 06.2019
Diploma - Mechanical Engineering
Board of Technical Education (BTE)
05.2011 - 08.2014
Intermediate -
Lucknow Model Public School
04.2010 - 05.2011
High School -
Lucknow Model Public School
05.2008 - 06.2009
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