Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

VIKAS D

BANGALORE

Summary

Dynamic Senior Manager at M1xchange with a proven track record in process improvement and vendor management. Successfully enhanced operational workflows and fostered stakeholder engagement, leading to increased efficiency. Adept at team training and cross-functional collaboration, driving strategic initiatives that resulted in significant project success and strengthened client relationships.

Overview

4
4
years of professional experience

Work History

Senior Manager

M1xchange
Bengaluru
01.2023 - Current
  • Led team in implementing process improvements for operational workflows.
  • Managed vendor relationships to ensure timely delivery of services and products.
  • Coordinated cross-functional meetings to align departmental strategies and goals.
  • Developed training programs to enhance team skills and operational efficiency.
  • Facilitated communication between stakeholders to resolve project challenges effectively.
  • Mentored junior managers to strengthen leadership capabilities within the organization.
  • Managed a team of six employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
  • Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
  • Provided strategic direction to departmental heads regarding resource allocation decisions.
  • Created detailed reports on project progress for senior management review.
  • Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
  • Implemented new technologies such as ERP systems or CRM tools to streamline business processes.
  • Reported to executive leadership on performance metrics, challenges, and strategic opportunities.

Business Development Executive

Open Financial Technologies
Bengaluru
11.2021 - 12.2022
  • Developed new business opportunities through market research and analysis.
  • Prepared detailed proposals to address client needs and project specifications.
  • Collaborated with cross-functional teams to ensure seamless project execution.
  • Conducted presentations to showcase product features and benefits to clients.
  • Utilized CRM software to track leads and manage client interactions effectively.
  • Built relationships with clients, partners and vendors to facilitate successful partnerships.
  • Developed and implemented strategies to increase customer base and revenue growth.
  • Operated register, handled cash and processed credit card transactions.

Education

Bachelor of Hotel Management - Business Management

Ramaiah University of Applied Sciences
Bengaluru
06-2021

Pre-University Education -

BGS Rural Composite PU College
Chikkaballapur
03-2014

Skills

  • Process improvement
  • Vendor management
  • Cross-functional coordination
  • Team training
  • Project reporting
  • Customer relationship management
  • Effective communication
  • Team building
  • Stakeholder engagement
  • Time management
  • Collaborate cross-functionally

Languages

KANNADA
First Language
English
Proficient (C2)
C2
Telugu
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Accomplishments

  • Best Performer of the Year Award (2023)
  • Best Performer of the Year Award (2024)
  • Best Performer of the Year Award (2025)

Timeline

Senior Manager

M1xchange
01.2023 - Current

Business Development Executive

Open Financial Technologies
11.2021 - 12.2022

Bachelor of Hotel Management - Business Management

Ramaiah University of Applied Sciences

Pre-University Education -

BGS Rural Composite PU College

Similar Profiles

CREATE PROFILE
VIKAS D