Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vikas Deep

Gurgaon

Summary

Motivated and integrity-driven professional with a strong foundation in Marketing & Sales, Client Relationship Management, Dedicated to delivering excellence at every step while continuously striving for growth through hard work, knowledge, and commitment. Seeking to contribute to a forward-thinking organization that fosters learning and development in a fast-paced, dynamic environment.

Overview

15
15
years of professional experience

Work History

Sr. Dev. Manager

Chola Ms General Insurance Company
08.2024 - Current

• Business development through Direct Channel, Tender, Direct Corporate Client, handling large accounts, and maintaining relationships with clients and intermediaries for named accounts.

• Managing business development directly as well as through brokers.

• Enhanced focus on new avenues of revenue generation from cooperates, streamlining business processes.

• Focus on new territory development in the Delhi/NCR region by concentrating on new client developments and revenue generation.

• Ensuring quick and effective policy issuance, client servicing, and business booking to the utmost satisfaction of the external as well as internal stakeholders.

• Implementing company strategies, organizing marketing activities, and developing strategies for business development.

• Coordinating with cross-functional departments, like sales, underwriting, claims, operations, and so on.

• Highlights: ➢ Developed new clients for the company to scale up the business contribution to the team.

• Entry into new, prestigious projects like India Post Payment Bank, NTPC, Sports Authority of India, BHEL, etc.

• Development of new direct clients such as Apollo Tyres, Jindal Stainless, JSW, Volvo Eicher, and Asahi Glass for corporate business.

➢ Handled the company’s important large-size relationships without a single escalation.

➢ Successfully achieved sales targets of multiline product mix and various lines of business.

➢ Controlled cost and claims ratios to derive higher profitability by taking corrective measures on a regular basis.

➢ Developed new clients for the company to scale up the business contribution to the team.

➢ Successfully achieved sales targets of multiline product mix and various lines of business.

➢ Actively participating in risk management practices for corporations.

➢ Controlled cost and claims ratios to derive higher profitability by taking corrective measures on a regular basis.


Dep. Manager- Broking Vertical & J&K Department

Universal Sompo General Insurance Company Ltd
11.2021 - 08.2024
  • Responsible for overall Business Target of Japanese Vertical
  • New Business Development as well as Retaining existing clients
  • Managing Japanese Large and Global Marketing Clients
  • Business Development through Corporate and Broker Relationships
  • Servicing Large Clients including Claims management, Policy issuance and handling other day to day service issues
  • Enhanced focus on new avenues of revenues generations from Corporates, Streamlining business processes
  • Actively participating in Risk Management Practices for Corporates

Assit. Manager

Royal Sundaram General Insurance Company Ltd
09.2016 - 11.2021

• Generate business through broker, tender, and direct channels in the Large Corporate Division of the company.

• Negotiating the terms with the head office underwriters to match the client's expectations to convert new business opportunities.

• With the underwriter, do the client meetings and facilitate the client technical discussions if needed.

• Facilitating timely policy endorsement issuance, maintaining TAT, and ensuring minimal escalation from the client.

• Arranging facultative support for large proposals through the RI Team.

• Managed client relationships for the Delhi/NCR region as an additional responsibility, including business development.

• Key Result Areas: Claims, handling, and processing of claims for commercial lines

Follow up with the insured for claims-related documents and queries to facilitate a quick settlement of claims.

Responsible for the overall business target of large corporate clients in the North, including new business development as well as retaining existing clients.

Facilitate an efficient salvage procedure by coordinating with the various salvage buyers and the insured in order to achieve key result areas.

• Renewal Retention

• Major clients were Hindustan Coca Cola and Hero Moto Corp. , Hero Fincorp ,Era Engineering Ltd .

• Successfully secured major clients such as BHEL, IRCON, DMRC, NDMC, and EIL through strategic tender bidding and business development initiatives

Relationship Manager

Universal Sompo General Insurance Company
06.2015 - 09.2016
  • Business Development through Corporate Relationships, handling Large and Mid-size accounts, maintaining relationships with clients and intermediaries. Managing business development Direct as well as through Brokers.
  • Enhanced focus on new avenues of revenues generations from Corporate`s, Streamlining business processes
  • Focus on new territory development “Noida region” by focusing new client developments and revenue generations.
  • Ensuring quick & effective policy issuance, client servicing and business booking to the utmost satisfaction of the external as well internal stakeholders.
  • Implementing company strategies, organizing marketing activities, developing strategies for business development. Coordinating with Cross functional departments like sales, underwriting, claims, operations and so on Highlights:
  • Developed New Clients for the company to scale up the business contribution to the team
  • Entry into the new prestigious projects like Noida Metro
  • Development of Noida Territory for Corporate Business
  • Handled company’s important large size relationships without any single escalation
  • Successfully achieved Sales Targets of Multiline Product Mix and various lines of business
  • Controlled Cost & Claims Ratios to derive higher profitability by taking corrective measures on regular basis

Client Relationship Manager

Bajaj Allianz General Insurance Company Ltd
11.2013 - 06.2015
  • Provide services to 15 Global Insurance brokers.
  • Developed strong rapport with clients through consistent follow-up and attention to detail.
  • Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
  • Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
  • Improved customer satisfaction rates by providing tailored solutions to meet individual client needs.

• Renewal retention business through existing broker.

• Engagement with Intermediaries.

• Scrutiny policy processing with special focus on maintaining High Service standards.

• Supervising all financial Endorsements.

• Issuing Risk Held Letters to the Clients for the period between receiving the Premium till Issuing of Policy Document

Client Relationship Executive

Prudent Insurance Broker
06.2010 - 11.2013

• Handling Health and Property Insurance of corporate client

• Arranging quotes, prepare RFQ, QCR, and Placement Slip for fresh proposal and renewal from various Insurance companies.

• Renewals of Property such as (Fire, Burglary, Money Etc.)

• Services in the existing account.

• Maintaining all documents related to the client

• Policy scrutiny

• Cross Selling

• PSU correspondence related to Health and Property

• Good relationship with PSU .

  • Increased revenue by identifying upsell opportunities and presenting additional product offerings to clients.
  • Strengthened client relationships by proactively addressing concerns and providing timely solutions.
  • Coordinated cross-functional teams for successful project delivery, ensuring consistent client satisfaction and repeat business.
  • Contributed significantly towards achieving annual revenue targets due to successful client relationship management practices.

Education

MBA - Specialization Marketing & International Business

Asia Pacific Institute of Management Studies
New Delhi, India
06-2010

Bachelor of Science - BSC. (Biology)

DBRAU
Agra
06-2007

No Degree - 12th Class

Radha Ballabh Inter Collage
Agra
03-2004

Diploma in Software Technology - Software Technical

Diploma in Software Technology
04-2008

Skills

  • Time management
  • Decision-making
  • Task delegation
  • Relationship building
  • Strategic planning
  • Negotiation
  • Disciplinary techniques
  • Revenue management
  • Work Planning and Prioritization

Timeline

Sr. Dev. Manager

Chola Ms General Insurance Company
08.2024 - Current

Dep. Manager- Broking Vertical & J&K Department

Universal Sompo General Insurance Company Ltd
11.2021 - 08.2024

Assit. Manager

Royal Sundaram General Insurance Company Ltd
09.2016 - 11.2021

Relationship Manager

Universal Sompo General Insurance Company
06.2015 - 09.2016

Client Relationship Manager

Bajaj Allianz General Insurance Company Ltd
11.2013 - 06.2015

Client Relationship Executive

Prudent Insurance Broker
06.2010 - 11.2013

MBA - Specialization Marketing & International Business

Asia Pacific Institute of Management Studies

Bachelor of Science - BSC. (Biology)

DBRAU

No Degree - 12th Class

Radha Ballabh Inter Collage

Diploma in Software Technology - Software Technical

Diploma in Software Technology
Vikas Deep