Vikas Dhuran

Work History

Freshworks

08.2022 - Current

Led the localization process, coordinating cross-functional teams and managing external vendors to deliver high-quality, culturally relevant content within deadlines.
Streamlined workflows by integrating translation memory tools, content management systems (CMS), translation management systems (TMS), and project management tools to efficiently manage localization requests and inputs, reducing repetitive tasks and improving efficiency.
Conducted thorough quality assurance checks, providing constructive feedback to translators, and ensuring linguistic accuracy and a consistent user experience across multiple languages.
Regularly updated, optimized, and published web content using different content management systems (CMS), ensuring timely publication and a seamless user experience across regions.
Prioritized tasks and optimized resource allocation to meet tight project deadlines, troubleshooting localization issues and reducing turnaround times for urgent projects.

Altumind Global (Formally Scketch)

03.2020 - 07.2022

Ensured brand consistency and content accuracy across digital platforms, managing and publishing error-free web content using various CMS platforms and optimizing it for SEO.
Coordinated with designers, developers, and content creators to maintain a smooth publishing schedule, resolve technical issues, and ensure a user-friendly experience.
Led website localization efforts with globally recognized translation management tools, ensuring culturally relevant and accurate content for diverse regions.
Oversaw the organization and structure of web content, utilizing content management systems (CMS) features to troubleshoot issues, ensure compliance, and analyze performance data for continuous optimization.

Accenture Solutions Pvt.Ltd

04.2018 - 04.2019

Execute precise updates on web pages using Drupal 8 CMS, adhering to specified requirements to maintain the integrity and functionality of the website.
Edit and moderate content according to established guidelines and policies, streamlining website publishing through effective management of web data and media.
Collaborate with cross-functional teams, including designers, developers, and content creators, to ensure timely and efficient website publishing, while addressing and resolving technical issues related to CMS administration.

Power2sme

04.2015 - 05.2017

Optimize content operations and systematically categorize e-commerce products using appropriate taxonomy to enhance organization and user experience.
Upload and manage error-free content on the live website using CMS and analytics tools, specifically Adobe Experience Manager (AEM).