VIKAS G

1. monitoring customer satisfaction.
2. training customer service representatives.
3. improving customer service.
4. interacting with customers.
5. promoting the company's products and services, and reviewing customer evaluations.

• Conducting site visits, monitoring schedules, and supervising technicians.
• Running field operations, offering technical support, and troubleshooting on-site issues.
• Ensuring on-site efficiency and safety at all times.
• Estimating costs, approving project designs, and preparing contracts.
• Analyzing data, monitoring expenditure, and drafting progress reports.
• Overseeing equipment testing, maintenance, installation, and planning.
• Mitigating risk, ensuring compliance, and evaluating environmental impact.
• Directing staff, contractors, engineers, and other on-site personnel.
• Meeting with clients and stakeholders.
• Drafting and submitting reports to superiors and other key individuals.

responsible for supervising and improving production at plants and factories. They support engineering teams, draw up safety protocols, report issues to the manager, and develop strategies to improve efficiency and profit.