14+ years of experience in global IT industry playing key roles across geographies in growing existing businesses, acquiring new customers, nurturing customer relationships and preparing and executing effective Go-To-Market strategies.
Have always taken a unique and effective sales approach in my career based on Consulting and Problem Solving. Worked in various customer-centric roles across globe (Japan, US, India, EU) and bring a lot of experience in Business Growth & Strategy, Key Account Management, Pre-sales/ Bid Management, Consulting, Project Management and Application Development.
The clientele I have worked with include : Global Automotive OEM's, Manufacturing, Energy, Oil and GAS, Utilities, Retail, Supply Chain & Logistics, Telecom, ISV's, Global Auto Tier 1 suppliers.
Extensive experience in growing businesses and customer relationships in the in the areas of Engineering Services, Product Development, Digital transformation Stack –IOT (Industrial, Consumer, Smart Cities),Cloud ,PaaS, SaaS, Augmented Reality Enterprise Mobility, Business Intelligence and Machine Learning.
I have worked globally in organizations such as Tata Consultancy Services, Cognizant Business Consulting & Bosch
• Established a very effective sales process resulting in 30-40% increase in health variables & KPI's (Revenue , Pipeline , Customer Life Time Value)
• Established a consultative & problem solving approach in end to end growth process
• Effectively lead a team of Business development Managers , Relation Managers & PDM's
• Established a very effective GTM strategy with Microsoft
• Delivered a 40% Y-O-Y growth
• Worked closely with customers in transforming their businesses using digital technologies - IOT, IIOT, Smart Cities, Business Intelligence , Enterprise Mobility , Cloud , Machine Learning
Responsible for profitable business growth in APAC region comprising of India, Singapore, Japan and Middle east
• Managing multiple key accounts and customer relationship. Being voice of customer from within the organization.
• Solutions and Selling in areas such as Connected Products (IOT), Engineering Services, Digital (AR/VR, Cloud) for automotive, retail, energy and conglomerates.
• Forging alliances with ISV’s and big tech companies such as Microsoft to form a use case based GTM strategy instead of commoditized offering for customer.
• Complete ownership of the sales cycle from Suspect- Prospect - Order
• Responsible for target based top line growth.
• Managing and motivating team of KAM’s to achieve collective growth goals
• Client Relationship management, Risk Assessment and Mitigation. Ensured a NPS score of above 99%
• Ensuring the loop on all customer feedbacks /requirements is closed on time with quality.
• Building Product / Service roadmap for customer.
• Being voice of customer within the organization
• Meeting account top line and bottom line growth targets.( Achieved 30 % growth Y-o-Y)
• Responsible for new logo acquisition in Automotive Space and managing existing relationships
• Key account manager for large strategic accounts in japan (Global Auto OEM’s)
• Complete ownership of the sales cycle from Suspect- Prospect - Order
• Responsible for target based top line growth in the automotive sector.
• Solutions and identifying areas of further engagement with existing large Auto OEM`s in Japan: Account penetration through Consultative Up Selling and Cross Selling
• Experience in selling Vehicle Diagnostic Product line and services, Verification and Validation Services, System Integration and services (especially systems like IVI), Autosar vs Proprietary OEM standards analysis, and In-housing for OEM.
• In line with Business 4.0 of TCS, responsibility for growing business in the digital space: Cloud Architecture, Data Analytics, and Internet of Things with Auto customers.
• Total ownership of go-to-market strategy within the segment
IT Product Roadmap for customers
AS -IS vs TO-BE analysis
IT application portfolio rationalization