Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vikas Jain

Delhi

Summary

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Overview

27
27
years of professional experience

Work History

Site Installation & Measuring Supervisor

Turii Interiors
New Delhi
02.2014 - 09.2024
  • Responsible for the complete Site Installation
  • Responsible for taking Measurements of the entire Site & maintain it til its completion.
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Created new strategies for improving customer service standards within the organization.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Responded to customer questions regarding products, prices and availability.
  • Identified opportunities for process improvements, leading to cost reductions and increased productivity.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.

Wooden Factory Manager

Delite Hitech Furniture Industries Pvt Ltd
New Delhi
01.2001 - 12.2013
  • Monitored production processes and evaluated performance of employees.
  • Analyzed production data to identify areas for improvement in efficiency and effectiveness.
  • Planned and coordinated workflow throughout the factory.
  • Supervised the daily operations of the factory ensuring that all orders are completed within deadlines.
  • Collaborated with suppliers to ensure timely delivery of raw materials at competitive prices.
  • Adhered to industry best practices while managing day-to-day activities within the factory.
  • Reviewed financial statements and budgets prepared by Finance team periodically and took corrective actions where needed.
  • Examined final products for conformance with quality and design standards.
  • Met or exceeded target for on-time customer shipments.

Furniture Showroom Manager

Regent Safe & Furnishing
New Delhi
01.1998 - 11.2000
  • Maintained customer database and tracked sales trends.
  • Oversaw daily operations of showroom, including staff scheduling and inventory management.
  • Provided exceptional customer service by responding to inquiries and resolving issues in a timely manner.
  • Performed weekly audits of stock levels, pricing accuracy, and display standards.
  • Trained new employees on proper use of POS systems, product knowledge, and customer service techniques.
  • Supported staff and mentored in selling techniques and methods, helping team to exceed sales goals.

Education

High School Diploma -

Hira Lal Jain School
Delhi
03-1989

Skills

  • Staff Management
  • Inventory Control
  • Operations Management
  • Contract Management
  • Priority management
  • Project Management
  • Industrial hygiene
  • Complex Problem-Solving
  • Waste Reduction
  • Business Administration
  • Negotiation

Timeline

Site Installation & Measuring Supervisor

Turii Interiors
02.2014 - 09.2024

Wooden Factory Manager

Delite Hitech Furniture Industries Pvt Ltd
01.2001 - 12.2013

Furniture Showroom Manager

Regent Safe & Furnishing
01.1998 - 11.2000

High School Diploma -

Hira Lal Jain School

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Vikas Jain