VIKAS JATAIN
Rohtak
Summary
Dynamic retail professional with extensive experience at SKECHERS South Asia Pvt. Ltd., recognized for leading a top-performing store in India. Proven expertise in customer assistance and product knowledge, driving sales growth and enhancing customer satisfaction. Adept at training teams and resolving issues efficiently, ensuring compliance with company standards.
Overview
11
11
years of professional experience
Work History
Store Manager
RARE RABBIT
ROHTAK
01.2026 - Current
- Monitored inventory levels and placed orders to restock shelves.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Performed regular price checks to ensure competitive policies.
- Provided feedback on marketing campaigns to improve effectiveness.
Store Manager
Skechers South Asia Pvt. Ltd.
Amritsar
05.2024 - 12.2025
- Managed daily store operations and ensured efficient workflow.
- Trained and mentored staff on customer service best practices.
- Oversaw inventory management and maintained stock levels.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Assistant Store Manager
Adidas India Marketing Pvt. Ltd.
Kharar
02.2022 - 05.2024
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Greeted customers upon entering the store and provided assistance.
Retail Sales Associate
Adidas India Marketing Pvt. Ltd.
Gurgaon
08.2017 - 02.2022
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Greeted customers upon entering the store and provided assistance.
Retail Sales Associate
Adidas (West Wind Pvt. Ltd.)
Gurgaon
10.2015 - 08.2017
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Greeted customers upon entering the store and provided assistance.
Education
Bachelor of Arts -
Maharishi Dyanand University
Rohtak02-2024
Diploma - customer service
Franklin Institute of Aviation & Hospitality
Rajouri Garden, New delhi01-2012
High School Diploma -
JHMAS senior secondary school
Rohtak04-2010
Skills
- Team sports participation
- Customer assistance
- Product knowledge
- Time management
- Staff scheduling
- Policies and procedures
- Leadership development
- Friendly and positive
Hobbies and Interests
- Reading Books
- Playing Cricket
Awards
Best I-Coach in NCR Region under Torch Bearer Category, 2017
Personal Information
Marital Status: Single
Timeline
Store Manager
RARE RABBIT
01.2026 - Current
Store Manager
Skechers South Asia Pvt. Ltd.
05.2024 - 12.2025
Assistant Store Manager
Adidas India Marketing Pvt. Ltd.
02.2022 - 05.2024
Retail Sales Associate
Adidas India Marketing Pvt. Ltd.
08.2017 - 02.2022
Retail Sales Associate
Adidas (West Wind Pvt. Ltd.)
10.2015 - 08.2017
Bachelor of Arts -
Maharishi Dyanand University
Diploma - customer service
Franklin Institute of Aviation & Hospitality
High School Diploma -
JHMAS senior secondary school