Vikas K
Trivandrum
Summary
Motivated professional with strong knowledge and skill set seeking a challenging position to contribute to organizational growth. Eager to learn and adapt to emerging technologies in the IT field, excelling in a dynamic work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cybersecurity Consultant
NCS Pte LTD
04.2022 - 04.2024
- Managing CyberArk PAS, Carbon Black EDR
- Onboarding accounts in CyberArk, Integrate LDAP, RSA
- Creating technical documentation and operations guide
- Troubleshooting common issues in CyberArk and make sure all accounts are accessible via CyberArk
- Creating documents like product installation, System Operations, Onboarding accounts etc
- Monitoring Carbon Black Clusters and Sensors health status
- Creating Watchlist as per the request from Client and triggering alerts to Qradar
- Enabling Threat Intel feed as per the request from Client for Incident Response, Threat hunting, Incident Forensics
- Onboarding endpoints to IBM QRadar
- Troubleshooting IBM QRadar WinCollect agent issues, if needed with vendor involvement
- Troubleshooting Carbon Black agent issues with client, running cbdiag for log gathering and if needed with vendor involvement
Senior Associate
EYME Technologies Pvt. Ltd
08.2014 - 03.2022
- Troubleshooting issues related to Enterprise Network, Windows Server Operating System, and Symantec Endpoint protection
- Configuring SEPM (Symantec Endpoint Protection Manager) for large organizations to be used over WAN and LAN
- Configuring and optimizing SEPM for various advanced usages such as Group Update Provider, Replication, and Fail over, Load balancing
- Installing & configuring Connected Backup program
- Running backups & restores
- Taking reports
- Upgrade / Migration of Connected Backup program / Windows servers on which program is installed
- Managing Win 7 & Win 10 PC builds
- Weekly customization of Loadset
- Operational support of builds issues
- Deployments of programs, packages & applications though SCCM
- INFRA servers monitoring & troubleshooting
- Has experience in handling issues reported around Endpoint Team’s products such as SEP, SED, SEE
- Has experience in handling Carbon Black Sensor, Cisco Umbrella, Qualys
Support Engineer
Concentrix Technologies Ltd
02.2011 - 09.2013
- Troubleshooting issues related to Enterprise Network, Windows Server Operating System, and Symantec Endpoint protection
- Configuring SEPM (Symantec Endpoint Protection Manager) for large organizations to be used over WAN and LAN
- Configuring and optimizing SEPM for various advanced usages such as Group Update Provider, Replication, and Fail over, Load balancing
- Configuration of Symantec Endpoint Protection Scan Policies
- Configuration of Network Threat Protection based on network requirements
- Configuration of Application and Device Control Policy for the Network
- Configuration of Access Rules and Settings for Symantec Manager
- Configuration of Symantec Endpoint Protection Manager based logs and reports
- Configuration of Live Update Administrator for Centralized Distribution of virus definitions
- Assisting Network and Security Administrators to remove all type of malicious infections and virus outbreaks on individual computers as well as the Network
- Setting up Security and User access policies for the users across the Network using SEP Firewall, Application and Device Control policy, Location awareness Policy
- Troubleshooting issues related to Server Services and Errors
- Troubleshooting issues with the Backup exec Application version 11d/12/12.5/2010 and 2012 versions
- Assisting in upgrading and migration of Backup Exec
- Troubleshooting issues with the Backup storage devices such as Tapes, removable/standard hard drives, Robotic Tape Library, NAS devices etc
- Configuring policy-based jobs for proper media rotation on a large Organization
Support Engineer
Sutherland Global Services
06.2007 - 01.2011
- Assisting with Installation troubleshooting and configuration of Norton Antivirus, Norton Internet Security and Norton 360 Program
- Providing Resolution to operating system failures, Internet related issues related to Norton product pre / post install issues
- Was a part of Customer Relations Team of Symantec process which handles ACS Escalation and floor Escalation calls, for one year
- Was in the role of Team Support for 6 months in Customer Relations Team
- Provided voice support for customers across the globe including NAM (North American, Canada), EMEA (Europe, Middle East, Africa), APJ (Asia, Pacific, Japan)
Education
Btech Degree - Electrical & Electronics Engg.
Regency Institute of Technology
01.2016
Diploma - Electrical & Electronics Engg.
Motilal Nehru Govt. Polytechnic
01.2002
S.S.L.C - undefined
Jawaharlal Nehru Govt. Hr. Sec. School
01.1996
Skills
- My main strengths are adaptability, dependability and the determination to get a job done as proven by my varied work experiences I try to learn something new from every experience because I believe there is always room for self-improvement both personally and professionally
- Endpoint security
- Compliance management
- Incident response
- Data protection
- Patch management
- Information security
- SIEM management
Certification
CompTIA Security+, 12/2024
Languages
English
Malayalam
Tamil
Telugu
Hindi
Disclaimer
I hereby declare that the details furnished above are true to the best of my knowledge.
Personal Information
- Father's Name: Krishnan K T
- Date of Birth: 10/24/80
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Cybersecurity Consultant
NCS Pte LTD
04.2022 - 04.2024
Senior Associate
EYME Technologies Pvt. Ltd
08.2014 - 03.2022
Support Engineer
Concentrix Technologies Ltd
02.2011 - 09.2013
Support Engineer
Sutherland Global Services
06.2007 - 01.2011
Diploma - Electrical & Electronics Engg.
Motilal Nehru Govt. Polytechnic
S.S.L.C - undefined
Jawaharlal Nehru Govt. Hr. Sec. School
CompTIA Security+, 12/2024
Btech Degree - Electrical & Electronics Engg.
Regency Institute of Technology
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