Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Declaration
Timeline
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Vikas Karottra

Vikas Karottra

Indore

Summary

Results-driven Security Personnel with extensive experience in access control, CCTV surveillance, frisking procedures (HHMD), and security operations. Proven ability to maintain strict security protocols, ensuring the safety of personnel, visitors, and assets. Skilled in managing entry/exit records, vehicle security checks, and emergency response procedures while adhering to regulatory compliance and institutional policies.

Strong expertise in supervising and assisting security teams, conducting threat assessments, patrolling, and perimeter security monitoring to prevent unauthorized access and security breaches. Adept at incident reporting, conflict resolution, and crisis management, ensuring smooth operations in high-pressure environments.

Overview

5
5
years of professional experience

Work History

Airport Operations And Customer Services- Ramp

InterGlobe Aviation- Indigo Airlines
Indore
06.2024 - Current

Dedicated and detail-oriented professional in Airport Operations and Customer Service, ensuring seamless passenger experiences and strict adherence to aviation security protocols. BCAS-certified in AVSEC, with a strong command over threat assessment, access control, and regulatory compliance in airport environments.

Hands-on expertise in CCTV surveillance, actively monitoring airport premises to detect and prevent security breaches, unauthorized access, and suspicious activities. Skilled in coordinating with security personnel, law enforcement, and ground staff to maintain a secure and efficient airport environment.

Extensive knowledge of ramp security procedures, including:
Aircraft access control – Ensuring only authorized personnel enter restricted zones.
Baggage and cargo security – Monitoring loading and unloading processes to prevent tampering.
Vehicle screening – Checking ground handling vehicles for compliance with safety regulations.
Escort and patrolling – Conducting routine inspections to identify potential threats.
Coordination with airside teams – Working closely with ground handling staff, pilots, and security forces for smooth and secure operations.

Proficient in passenger handling, baggage screening, crisis management, and emergency response. Strong ability to work in high-pressure situations, ensuring both security and customer satisfaction. Committed to upholding aviation safety standards while delivering exceptional service to passengers and stakeholders.

Key Skills:

Airport Operations & Customer Service – Ensuring smooth passenger handling and operational efficiency.

Aviation Security (AVSEC Certified - BCAS) – Strong knowledge of security protocols, access control, and regulatory compliance.

CCTV Surveillance & Monitoring – Hands-on experience in identifying threats, suspicious activities, and unauthorized access.

Ramp Security & Airside Safety

  • Aircraft Access Control – Preventing unauthorized personnel from entering restricted zones.
  • Baggage & Cargo Security – Ensuring safe handling and monitoring for tampering.
  • Vehicle Screening – Checking ground handling vehicles for security compliance.
  • Escort & Patrolling – Conducting security rounds to identify risks.
  • Coordination with Airside Teams – Ensuring safe and smooth ground operations.

Emergency Response & Crisis Management – Quick decision-making in security incidents, medical emergencies, or operational disruptions.

Regulatory Compliance & Threat Assessment – Adhering to BCAS, DGCA, and ICAO guidelines for airport security.

Passenger & Stakeholder Communication – Effectively handling customer concerns while ensuring security compliance.

Collaboration with Law Enforcement & Security Teams – Working closely with authorities to ensure a secure airport environment.

SECURITY INCHARGE

THE FLY WINGS ACADEMY
Indore
12.2019 - 04.2024
Position Progression:
  • Joined as Security Officer – Gained foundational experience in access control, surveillance, and security procedures.
  • Promoted to Security Incharge (After 3 Years) – Took on leadership responsibilities in managing overall security operations and institutional safety.
Key Responsibilities:

Access Control & Entry Management

  • Supervised and maintained detailed logs of staff entries, visitor movements, and vehicle access to ensure security compliance.
  • Issued visitor passes, verified credentials, and prevented unauthorized access.
  • Enforced strict security protocols for high-profile visitors, VIPs, and institutional events.

CCTV Surveillance & Monitoring

  • Operated and monitored CCTV cameras to detect and prevent suspicious activities, unauthorized access, and security breaches.
  • Conducted real-time tracking of key areas, including entry/exit points, perimeter fences, and restricted zones.
  • Analyzed surveillance footage to investigate security incidents and provided reports to management.
  • Coordinated with the security team for rapid response to any anomalies observed through surveillance.

Frisking & Security Screening

  • Conducted thorough manual frisking and HHMD (Handheld Metal Detector) checks to detect unauthorized objects.
  • Ensured all personnel, including staff, visitors, and contractors, underwent proper security screening before entry.

Security Operations & Supervision

  • Led a team of security personnel, ensuring effective duty allocation and performance monitoring.
  • Conducted routine patrols to identify and eliminate potential security threats.
  • Trained security staff in handling security breaches, emergency protocols, and CCTV operations.

Incident Reporting & Compliance

  • Maintained detailed security reports, daily logs, and incident records for management review.
  • Ensured compliance with institutional security policies and government regulations.
  • Conducted regular security drills and training for enhanced preparedness.

Crisis Management & Emergency Response

  • Responded swiftly to security incidents, unauthorized entries, or emergencies such as fire hazards and medical situations.
  • Implemented effective evacuation procedures and ensured crowd control during emergencies.

Liaison & Coordination

  • Collaborated with administration, facility management, and law enforcement agencies to enhance security measures.
  • Assisted in setting up CCTV infrastructure and improving surveillance coverage across critical areas.
Key Achievements:

Strengthened CCTV surveillance operations, reducing security incidents through real-time monitoring.
Enhanced entry and exit controls, minimizing unauthorized access risks.
Improved security screening efficiency through systematic frisking and HHMD procedures.
Optimized security staff performance through training, patrol scheduling, and emergency preparedness.

Education

Customer Service Management - Customer Service Management

The Fly Wings Academy
Indore, Madhya Pradesh, India
07.2023

Bachelor Of Business Administration - Human Resources Management

Devi Ahilya Vishvavidhyalaya
Indore, Madhya Pradesh, India
05.2022

Higher Secondary - PCM

MP Board
Indore, Madhya Pradesh, India
05.2019

Skills

1 Access Control Management
2 CCTV Surveillance & Monitoring
3 Frisking & HHMD Handling
4 Visitor & Staff Entry Management
5 Vehicle Security Checks
6 Emergency Response & Crisis Management
7 Incident Reporting & Documentation
8 Security Team Supervision & Training
9 Threat Assessment & Risk Analysis
10 Patrolling & Perimeter Security
11 Liaison with Law Enforcement & Authorities
12 Crowd Control & Event Security
13 Fire Safety & First Aid Knowledge
14 Alarm & Security System Operations
15 Conflict Resolution & Crisis Handling
16 Security Equipment Handling
17 Regulatory Compliance & Legal Awareness
18 Surveillance Footage Analysis
19 Evacuation & Emergency Drills
20 Customer Service & Communication Skills

Accomplishments

  • Got 1st Position in Akhil Gandharv Mahavidhyalaya Airport Operations and Customer Services- Ramp- InterGlobe Aviation Indigo Airlines.
  • Got thrice 1st Position in Inter House Competition Chess.
  • Secured 2nd Position in Chess for The House Level in Indore.
  • Certified from MYCC Association for playing IDCA Grade Cricket.
  • Got 1st Position in Inter College English Debate Competition in District Level.
  • Gold Medallist for 400 meters running in Interhouse Competition.
  • AVSEC BCAS CERTIFIED

Affiliations

  • Certified From Akhil Gandharv Mahamandal Mumbai For Grade 2 Harmonium
  • Thrice Winner In a Row for Interschool Debate Competition- English
  • Secured Second Position In House Level For Chess.
  • Certification From MYCC For Playing IDCA Level Cricket
  • Got 1st Position in Inter College English Debate Competition.

Declaration

I hereby declare that the information provided in this resume is true and correct to the best of my knowledge and belief. I take full responsibility for the accuracy of the details mentioned and am prepared to provide supporting documents as required.

Timeline

Airport Operations And Customer Services- Ramp

InterGlobe Aviation- Indigo Airlines
06.2024 - Current

SECURITY INCHARGE

THE FLY WINGS ACADEMY
12.2019 - 04.2024

Customer Service Management - Customer Service Management

The Fly Wings Academy

Bachelor Of Business Administration - Human Resources Management

Devi Ahilya Vishvavidhyalaya

Higher Secondary - PCM

MP Board
Vikas Karottra