Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Personal Information
Languages
Timeline
Generic

Vikas K H

Bengaluru

Summary

  • Procurement specialist with around 6+ years of experience in operations with a reputed organization.
  • Strong experience in various steps and functional areas of procurement.
  • Experience in handling organizational needs from P2P.
  • Acumen for a positive work environment that fosters team performance, with strong relationship and management skills.

Overview

8
8
years of professional experience

Work History

Accountant Lead (Procurement)

Infosys BPM. Ltd
Bengaluru
02.2018 - 11.2024
  • I was managing the procurement process for various entities of Infosys, and for multiple locations, end to end.
  • Managing all kinds of purchase requests, procure to pay.
  • Processing of invoices through PO and non-PO bases, coordinating with internal teams and vendors.
  • Conceptualizing and effecting measures and modifications in the process to make accurate and timely payments to vendors.
  • Handling escalations, urgent payments, and advance payments.
  • Planning resource and task scheduling, resource deployment, and team meetings for reviewing the progress of the process. Managing team requirements.
  • Supervising the planning, execution, and documentation of changes in the process.
  • Ensuring adherence to quality norms throughout the process.
  • Understanding the client requirements and the implementation of the specifications.
  • Adhering to process requirements and bringing in process improvements through automation and best practice sharing.
  • Ensuring prompt resolution of client queries and grievances to maximize satisfaction levels.
  • Maintaining excellent relations with clients to generate additional business.
  • Managing the scope of tasks, such as knowledge transfer for new team members, training, assessing, and monitoring the team members for positive output.
  • Orchestrated seamless collaboration with external vendors and partners, ensuring alignment with project objectives.
  • Prepared Weekly, monthly and Quarterly reports for internal review.

HR Executive

Target Corporation
Bengaluru
09.2017 - 01.2018
  • Facilitated employee onboarding to ensure smooth transitions into roles.
  • Reviewing the documents submitted by the employees during onboarding.
  • Maintained HR records using company-specific software for data accuracy. If any mismatch or absence of records, inform local HR to collect documents.
  • Preparing paycheck on an hourly basis as per employee login and logout time.

CRM Executive

Reliance SMSL
Bengaluru
05.2016 - 08.2017
  • Analyzed customer feedback to identify trends and areas for improvement.
  • Managed CRM software to track customer interactions and preferences.
  • Facilitated communication between departments to improve service delivery.
  • Answered customer queries and handled complaints.
  • Collected customer payments, handled exchanges and issued appropriate refunds.
  • Reviewed customer surveys and evaluations and made necessary adjustments to improve satisfaction.

Education

MBA - Marketing & HR

Bangalore University
Bengaluru
06-2015

BBA - Business Administration

Akshaya Institute of Business Management
Bengaluru
06-2013

Skills

  • Microsoft tools
  • Mail management (Outlook)
  • SAP HANA S/4
  • Ariba tool
  • Invoice processing
  • Procurement management
  • Financial reporting
  • Client management
  • Compliance adherence
  • Customer service
  • Problem solving
  • Training and development

Languages

  • English
  • Kannada
  • Hindi

Accomplishments

  • Received ramp awards three times
  • Three times spot awards
  • Twice Infosys Star Award for Best Performance
  • Listed as a member under Club Elite Silver for setting the benchmark by achieving high performance in two consecutive evaluation cycles

Personal Information

  • Date of Birth: 12/25/91
  • Nationality: Indian
  • Marital Status: Married

Languages

Kannada
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2

Timeline

Accountant Lead (Procurement)

Infosys BPM. Ltd
02.2018 - 11.2024

HR Executive

Target Corporation
09.2017 - 01.2018

CRM Executive

Reliance SMSL
05.2016 - 08.2017

MBA - Marketing & HR

Bangalore University

BBA - Business Administration

Akshaya Institute of Business Management

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Vikas K H