Vikas Kumar
Franchise Manager | Business Growth | 9711453371 | evikaskumar.31@gmail.com
Delhi
Summary
Business Development professional with 4.5+ years of expertise in category management, highly skilled in sales - B2B , marketing, portfolio optimization. Business Development, startup enthusiast with a passion for building businesses and challenging the status quo. Track record of defining new business strategies, generating Revenues, and delivering operational impact both as a leader and sales professional.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Franchise Manager
YES MADAM - Beauty & Wellness Company
Noida
09.2022 - Current
- Developing marketing strategies to promote the company’s products or services in local markets.
- Developing training programs for new franchisees, employees, and managers.
- Interviewing potential franchisees and reviewing their application forms to determine if they are eligible to purchase a franchise.
- Managing ongoing operations of a franchise location by overseeing staff members, making operational decisions, and maintaining relationships with customers.
- Managing product orders,subscription & Cx product purchase & order dispatch on time.
- Managing the development of promotional plans for new products and services to ensure that they are effective at increasing brand recognition and Revenue.
- Maintain all franchise's Ledgers and prepaid sheet.
Team Lead
Urban Company
Gurgaon
10.2021 - 09.2022
- Strong understanding of ops metrics.
- have handled ops in a tier-1/metro cities.
- to build and lead the team.
- To Solved structural problems.
- Retrieving and analyzing data.
- To achieve the monthly target, in order get approved providers according Request Lost (RL).
- To manage training and screenings for pan India.
- To run & edit/create SQL query for plethora of business analysis & to unlock business growth.
- To analysis the business metrics.
- To create trending creatives for digital & social marketing through meta and INSTA.
Business Development Associate
Urban Company
Gurgaon
07.2021 - 09.2021
- Review data and analyze
- Have achieved most numbers of walk-ins & recharges(House Painting) & conversion rate was more than 80%
- Responsible for daily reports and workflow activities (Salon at Home)
- Working closely with category managers on detailed procedure of analyzing data and business
- Currently handling Approvals team to meet approvals targets of SPA|MFM{Functional | Luxe | Ayurveda} category.
AR Analyst
R1 RCM Global Pvt Ltd
delhi
05.2021 - 07.2021
- Follow up with the payer to check on claim status.
- Identify denial reason and work on resolution.
- Save claim from getting written off by timely following up.
- have sound knowledge of working on Billing scrubbers and making edits.
- Work on Contractual adjustments & write off projects.
- have good Cash collected/Resolution Rate.
- calling skills, probing skills and denials understanding
Consultant
UBER Services India Pvt. Ltd.
delhi
11.2018 - 01.2021
- Sahara, uber moto and Raksha project during covid period in association Delhi Govt.
- Managed over 150 customer calls per day.
- Increased Signups by 10%.
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Analyzed problematic areas to provide recommendations and solutions.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Onboarded and managed new client accounts to boost retention rates.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Supported clients with business analysis, documentation and data modeling.
Education
Bachelor of Arts - English Education
ISBM University
Chhattisgarh 04.2020 - 05.2022
B.Com - Commerce
MBPG College Kumaun University
Haldwani Nainital 07.2013 - 04.2016
Intermediate - PCM
Rajiv Navodaya Vidyalaya
Lohaghat Champawat 03.2011 - 07.2012
High School - Science Education
Rajiv Navodaya Vidyalaya
Lohaghat Champawat 04.2009 - 04.2010
Skills
Team Management
Sales and Marketing
Business Growth
Account Management
Data Analysis
Public Speaking
Microsoft Excel
Business to Business
Leadership
Work life balance
Enjoy New Challenges
Sourcing
Active Learning
Employee Training
Certification
Foundations of Project Management
Project Management
- Core concepts of project management, including the prerequisites for a project (the business case), project management and the role of the project manager.
- Project phases and processes, such as traditional project life cycles.
- Factors important to project selection and prioritization, as evidenced by organizational capability and available resource capacity.
Timeline
Franchise Manager
YES MADAM - Beauty & Wellness Company
09.2022 - Current
Foundations of Project Management
09-2022
Team Lead
Urban Company
10.2021 - 09.2022
Business Development Associate
Urban Company
07.2021 - 09.2021
AR Analyst
R1 RCM Global Pvt Ltd
05.2021 - 07.2021
Bachelor of Arts - English Education
ISBM University
04.2020 - 05.2022
Consultant
UBER Services India Pvt. Ltd.
11.2018 - 01.2021
B.Com - Commerce
MBPG College Kumaun University
07.2013 - 04.2016
Intermediate - PCM
Rajiv Navodaya Vidyalaya
03.2011 - 07.2012
High School - Science Education
Rajiv Navodaya Vidyalaya
04.2009 - 04.2010