Vikas Kumar
Franchise Manager | Business Growth | 9711453371 | evikaskumar.31@gmail.com
Delhi
Summary
Business Development professional with 4.5+ years of expertise in category management, highly skilled in sales - B2B , marketing, portfolio optimization. Business Development, startup enthusiast with a passion for building businesses and challenging the status quo. Track record of defining new business strategies, generating Revenues, and delivering operational impact both as a leader and sales professional.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Franchise Manager
YES MADAM - Beauty & Wellness Company
Noida
09.2022 - Current
- Developing marketing strategies to promote the company’s products or services in local markets.
- Developing training programs for new franchisees, employees, and managers.
- Interviewing potential franchisees and reviewing their application forms to determine if they are eligible to purchase a franchise.
- Managing ongoing operations of a franchise location by overseeing staff members, making operational decisions, and maintaining relationships with customers.
- Managing product orders,subscription & Cx product purchase & order dispatch on time.
- Managing the development of promotional plans for new products and services to ensure that they are effective at increasing brand recognition and Revenue.
- Maintain all franchise's Ledgers and prepaid sheet.
Team Lead
Urban Company
Gurgaon
10.2021 - 09.2022
- Strong understanding of ops metrics.
- have handled ops in a tier-1/metro cities.
- to build and lead the team.
- To Solved structural problems.
- Retrieving and analyzing data.
- To achieve the monthly target, in order get approved providers according Request Lost (RL).
- To manage training and screenings for pan India.
- To run & edit/create SQL query for plethora of business analysis & to unlock business growth.
- To analysis the business metrics.
- To create trending creatives for digital & social marketing through meta and INSTA.
Business Development Associate
Urban Company
Gurgaon
07.2021 - 09.2021
- Review data and analyze
- Have achieved most numbers of walk-ins & recharges(House Painting) & conversion rate was more than 80%
- Responsible for daily reports and workflow activities (Salon at Home)
- Working closely with category managers on detailed procedure of analyzing data and business
- Currently handling Approvals team to meet approvals targets of SPA|MFM{Functional | Luxe | Ayurveda} category.
AR Analyst
R1 RCM Global Pvt Ltd
delhi
05.2021 - 07.2021
- Follow up with the payer to check on claim status.
- Identify denial reason and work on resolution.
- Save claim from getting written off by timely following up.
- have sound knowledge of working on Billing scrubbers and making edits.
- Work on Contractual adjustments & write off projects.
- have good Cash collected/Resolution Rate.
- calling skills, probing skills and denials understanding
Consultant
UBER Services India Pvt. Ltd.
delhi
11.2018 - 01.2021
- Sahara, uber moto and Raksha project during covid period in association Delhi Govt.
- Managed over 150 customer calls per day.
- Increased Signups by 10%.
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Analyzed problematic areas to provide recommendations and solutions.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Onboarded and managed new client accounts to boost retention rates.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Supported clients with business analysis, documentation and data modeling.
Education
Bachelor of Arts - English Education
ISBM University
Chhattisgarh 04.2020 - 05.2022
B.Com - Commerce
MBPG College Kumaun University
Haldwani Nainital 07.2013 - 04.2016
Intermediate - PCM
Rajiv Navodaya Vidyalaya
Lohaghat Champawat 03.2011 - 07.2012
High School - Science Education
Rajiv Navodaya Vidyalaya
Lohaghat Champawat 04.2009 - 04.2010
Skills
Team Management
Certification
Foundations of Project Management
Project Management
- Core concepts of project management, including the prerequisites for a project (the business case), project management and the role of the project manager.
- Project phases and processes, such as traditional project life cycles.
- Factors important to project selection and prioritization, as evidenced by organizational capability and available resource capacity.
Timeline
Franchise Manager
YES MADAM - Beauty & Wellness Company
09.2022 - Current
Foundations of Project Management
09-2022
Team Lead
Urban Company
10.2021 - 09.2022
Business Development Associate
Urban Company
07.2021 - 09.2021
AR Analyst
R1 RCM Global Pvt Ltd
05.2021 - 07.2021
Bachelor of Arts - English Education
ISBM University
04.2020 - 05.2022
Consultant
UBER Services India Pvt. Ltd.
11.2018 - 01.2021
B.Com - Commerce
MBPG College Kumaun University
07.2013 - 04.2016
Intermediate - PCM
Rajiv Navodaya Vidyalaya
03.2011 - 07.2012
High School - Science Education
Rajiv Navodaya Vidyalaya
04.2009 - 04.2010
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