VIKAS KUMAR
FARIDABAD
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Versatile Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills.
Overview
8
8
years of professional experience
Work History
Sales Associate
Samsung india electronics pvt ltd
Faridabad
04.2021 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
Store Supervisor
Havells india ltd
Delhi
08.2019 - 04.2021
- Maintained updated records on product deliveries, returns, damages.
- Tracked store inventories and ordered new materials to prevent shortages.
- Monitored stock levels and identified ordering needs.
- Assigned tasks to staff according to workload requirements.
Store Operations Intern
SSP pvt ltd
Faridabad
03.2016 - 11.2018
- Monitored stock levels to ensure adequate supply for production needs.
- Verified invoices against purchase orders to ensure accuracy of deliveries received from suppliers.
- Managed the accurate ordering, receiving and issuing of stock items.
Education
B.COM - Accounting And Business Management
Delhi University
Delhi04-2013
Skills
- Order Processing
- Inventory Control
- Payment Processing
- Sales Development
- Stocking and Receiving
- Retail Store Operations
- Exceeds Sales Goals
- Cash Handling Accuracy
- Teamwork and Collaboration
Languages
Hindi
Proficient
C2
English
Elementary
A2
Date of birth
- 05/07/1990
Timeline
Sales Associate
Samsung india electronics pvt ltd
04.2021 - Current
Store Supervisor
Havells india ltd
08.2019 - 04.2021
Store Operations Intern
SSP pvt ltd
03.2016 - 11.2018
B.COM - Accounting And Business Management
Delhi University
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