Vikas Kumar
Quality Controller -Banking Operations
Bengaluru,KA
Work Preference
Summary
Detail-oriented Quality Control professional specializing in legal agreement validation, KYC controls, and regulatory compliance in financial services. Manages quality checks and stakeholder interactions while ensuring comprehensive governance reporting. Leads teams to improve accuracy and efficiency in trading operations and client onboarding, upholding quality and compliance to drive organizational success.
Overview
2
2
Certifications
9
9
years of professional experience
Work History
Quality Controller
Societe Generale
01.2025 - Current
- Performed QC checks on Give-Up Agreements by validating executing and clearing broker details, KYC and legal requirements, commissions, billing account setups, and coordinating with external brokers, clients, and internal stakeholders to ensure accurate agreement approvals and regulatory compliance.
- Lead a team providing operational support to ensure compliance efficiency and streamlined processes.
- Handle team management activities including work allocation, monitoring productivity, and ensuring timely completion of deliverables.
- Conduct training sessions and onboard new team members to improve process understanding and operational efficiency.
- Prepare KPIs, MIS reports, and dashboards while leading daily scrum meetings to track progress and resolve bottlenecks.
- Handle weekly and monthly governance calls with stakeholders and provide insights for process improvements.
- Manage escalations from external brokers and clients related to agreements or inaccurate data by setting up discussions and driving timely resolutions.
- Review agreement clauses, client onboarding documentation, and legal approvals to ensure compliance with internal controls and audit requirements.
- Validate client KYC and regulatory requirements to ensure data consistency across internal systems.
- Identify errors or gaps and coordinate with analysts for timely resolution.
- Ensure adherence to internal policies and audit standards, contributing to process improvement initiatives.
Senior Analyst
Societe Generale
04.2022 - 12.2024
- Reviewed Legal Give-Up Agreements and ensured all required details were in place.
- Performed agreement validations related to executing and clearing broker setup, commissions, and billing account creations.
- Handled first-level quality checks to ensure accurate legal and operational setup of agreements.
- Skilled in agreement validation, reconciliation, and accurate approvals for seamless settlement.
- Led training initiatives for new team members to ensure process efficiency.
- Communicated effectively with clients, external brokers, and stakeholders.
- Utilized escalation matrices for timely issue resolution and process improvements.
Analyst
Northern Trust
11.2019 - 04.2022
- Generated detailed valuation reports for clients reflecting market conditions.
- Reconciled discrepancies between internal and client data.
- Conducted regular audits to ensure compliance and accuracy.
Consultant
HGS Sagility
09.2017 - 11.2019
- Verified policyholder details, medical treatments, and provider information, ensuring accurate claim eligibility and compliance to support timely processing.
- Adjudicated claims per company policies and regulations, determining outcomes of approval, denial, or partial payment to uphold integrity of claims process.
Education
MBA -
Bangalore University
01-2019
BCOM - undefined
Don Bosco College
01-2017
Skills
Quality assurance
KYC compliance
Validation processes
Data Analysis
Project Management
Stakeholder Management
Client Relationship Management
Power BI
MS Office
Team Management
Certification
Certification of Completion on Data Analytics – 2018
AWARDS AND RECOGNITION
Star Employee Award – Societe Generale, 2024, Spot Award – Societe Generale, 2023, Celebrate Greatness Award – Northern Trust, 2021, Top Gun Award – HGS, 2020
Timeline
Quality Controller
Societe Generale
01.2025 - Current
Senior Analyst
Societe Generale
04.2022 - 12.2024
Analyst
Northern Trust
11.2019 - 04.2022
Consultant
HGS Sagility
09.2017 - 11.2019
BCOM - undefined
Don Bosco College
MBA -
Bangalore University