VIKAS KUMAR JHA
Kalyan
Summary
Dedicated professional committed to contributing to organizational growth while advancing personal career objectives. Demonstrated ability to deliver value through collaboration and innovation, with a focus on aligning personal goals with company missions. Ready to leverage skills and experience to explore employment opportunities.
Overview
18
18
years of professional experience
Work History
Closing Manager
Wadhwa Group Pvt Ltd
02.2026 - Current
- Managed end-to-end closing of residential property sales from lead stage to final booking
- Coordinated with sales team, CRM, legal, and finance departments for smooth transaction closure
- Conducted client meetings, site visits, and negotiations to convert prospects into buyers
- Handled documentation, payment follow-ups, and agreement execution process
- Ensured high conversion ratio by effectively resolving customer objections and concerns
- Maintained strong relationship with HNI clients and channel partners
- Achieved consistent monthly booking targets and improved closure efficiency
Closing Manager
Method & Madness Technology Pvt. Ltd (Blox)
12.2024 - 01.2026
- Property Identification & Acquisition: Source and acquire properties that align with investment goals, conducting market research and property evaluations.
- Market Analysis & Trend Monitoring: Analyse local real estate markets, identifying emerging trends and opportunities for investment.
- Negotiation & Deal Structuring: Negotiate purchase terms, contracts, and pricing to secure favourable deals for the company.
- Relationship Management: Build and maintain strong relationships with sellers, agents, developers, and other industry stakeholders.
- Risk Assessment & Financial Evaluation: Assess the financial viability of potential investments, ensuring profitability and minimizing risks.
Assistant Manager in Sourcing Manager
Best Deals PVT LTD.
01.2024 - 12.2024
- Meeting with customer on site in different location.
- Guide the project detail and show the sample flat actual site location.
- We guide the Project USP
- First know the customer requirement Like 1BHK or 2BHK any configuration.
- I have experience in sourcing manager
- I have experience in closing manager i closed the customer on site.
- I am achieving my sales target as per KRA
- Monthly review of sales including actual achievement v/s target, qualitative factors and process improvements.
Lead Trainer
Starconnect business Solution PVT LTD.
12.2022 - 12.2023
- Researched real estate processes within Blox organization.
- Oversaw training activities across five designated zones within the Blox process.
- Trained new hiring batch to ensure readiness for operational roles
- Led BQ refresher sessions to enhance team knowledge and skills.
- Facilitated call calibration sessions with QME and operations teams to ensure alignment on quality standards.
- Created training plotter and standard operating procedures to streamline onboarding.
- Developed a question bank organized by process for PKT training sessions to enhance knowledge retention.
- Conducted OJT refresher for each batch to reinforce key skills and competencies
Pre-sales Department Handler
Conneqt Solution PVT LTD.
08.2018 - 11.2022
- Managed pre-sales department at Lodha Group, identifying potential sites for ongoing projects.
- Handling the customer requirement location property like, Lodha Palava, Lodha Amara, Lodha Splendora, Lodha Bellagio and some more projects.
- Collaborated with RM and closing manager to guide site details and streamline customer interactions.
- Making daily every hour reports in excel. Shared with team in EOD. We Check loan eligibility as per customer income.
- Achieved promotion to Sr. Team Leader, recognizing contributions to team success and project delivery.
Team Leader
Manba Finance Ltd
08.2014 - 09.2016
- I am a Team Leader Handling the team of size 30 members overall. That is 20 Member Inhouse & 10 Member on Field executive for the collection.
- Sr. Team Leader Managed 50 Associate inhouse team for the collection Like Axis, SBI, IDFC, RBL & Bajaj Finance.
- Monitored attendance for both teams and compiled daily and monthly MIS reports to track overall collection and agent performance, ensuring targets were consistently met.
- Compiled daily agent target reports to distribute to the team by end of day.
- Oversaw collection of banking and NBFC EMI or credit bills to maintain cash flow.
- Organized data by process team to enhance target management across various locations.
- Handled field team allocations by zone to ensure coverage of all customers.
- Coordinated preparation of MIS reports, salary processing, and incentive calculations to streamline operations.
- Coordinated travel logistics for field executives to optimize coverage and efficiency.
Customer Service Representative
HDFC SALES PVT LTD.
01.2011 - 07.2014
- Customer Checking his requirement on site Like 99Acre.com, Policy Bazar.com, No Broker.com & Any site.
- Processed home loan applications by gathering customer details and forwarding them to the relationship manager.
- Our RM meets with customer collect all the loan requirement document. We check all document and loan eligibility for loan.
Customer Service Representative
Effort BPO PVT LTD Process (Naptol Services)
01.2008 - 12.2010
- A customer service representative (CSR) is a frontline employee who interacts with customers to address their questions, concerns, and complaints.
- They may do this using a variety of channels, including phone, chat, email and social media.
Education
H.S.C - Commerce
Mumbai
04.2001 -
S.S.C -
Mumbai
T.Y. BCOM -
Mumbai
IT Diploma -
NIIT
Skills
- Closing Process Management
- Real estate negotiation
- Negotiation & Deal Closure
- Real Estate Sales Closing
- Transaction Coordination
- Documentation management
- Client relationship management
- Lead conversion
- CRM management
- Market analysis
- Site Visit Handling
- Document processing
- Team leadership
- Communication & Client Handling
- Communication & Client Handling
Hardware Support Skills
- Basic Electronics
- PC Hardware support skills which involve installation, assembling & de-assembling & troubleshooting the PC.
- Operating System Support Skills (Win XP, win 2003, Win Vista, win 7, Win 8, Linux)
- Installing & Troubleshooting Input/output Devices
Installing Operating Systems
- Windows XP
- Windows Server 2003
- Windows 7
- Windows 8
- Windows Vista
- Linux (Red hat, Fedora, Suse)
- Windows Server 2008
Mobile Numbers
- 9702098876
- 7738161991
Personal Information
Date of Birth: 04/27/91
Languages
- English
- Hindi
- Marathi
Hobbies and Interests
- Playing football
- Listening music
Personal Qualifications
- S.S.C, Mumbai, Passed
- H.S.C, Mumbai, Passed
- T.Y. BCOM, Mumbai, Passed
- IT Diploma, NIIT, Passed
Additional Qualification
Completed Hardware & Networking Professional Course From NIIT in 2010.
Languages
English
Beginner
A1
Hindi
Beginner
A1
Marathi
Beginner
A1
Timeline
Closing Manager
Wadhwa Group Pvt Ltd
02.2026 - Current
Closing Manager
Method & Madness Technology Pvt. Ltd (Blox)
12.2024 - 01.2026
Assistant Manager in Sourcing Manager
Best Deals PVT LTD.
01.2024 - 12.2024
Lead Trainer
Starconnect business Solution PVT LTD.
12.2022 - 12.2023
Pre-sales Department Handler
Conneqt Solution PVT LTD.
08.2018 - 11.2022
Team Leader
Manba Finance Ltd
08.2014 - 09.2016
Customer Service Representative
HDFC SALES PVT LTD.
01.2011 - 07.2014
Customer Service Representative
Effort BPO PVT LTD Process (Naptol Services)
01.2008 - 12.2010
H.S.C - Commerce
Mumbai
04.2001 -
S.S.C -
Mumbai
T.Y. BCOM -
Mumbai
IT Diploma -
NIIT