Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Interests
Technology Summary
Ready To Relocate
Personal Information
Strengths Attributes
Timeline
Generic

Vikas Kumar Lal

Project Manager
Bengaluru

Summary

Total 12+ years’ experience in Project Management and PMO Support across various industries (IT/ITES, Banking, Manufacturing, Telecom) Significant experience in handling an array of IT Infrastructure, Managed Services and Software development lifecycle projects, from initiation to closure, while ensuring they’re completed on time and within scope & budget Extensive experience in using JIRA for project management (Project creation, Workflows in Jira, Reports & Automation), with expertise in both Scrum and Kanban frameworks. Skilled in collaborative documentation using Confluence (Administration, Page Creation, Permissions, Space setting and creations) Proficient in Smartsheet, Clarity PPM, MS Project for creating comprehensive project schedules and track progress Adept at handling profit and loss, strategic planning, and budgeting processes for the project Achieved Six Sigma Green Belt certification for honing skills in process improvement and data-driven decision making

Overview

17
17
years of professional experience
8
8
Certifications
3
3
Languages

Work History

Project Manager

HCL Technologies Limited
BENGALURU
08.2024 - Current
  • Company Overview: Client: VERIZON USA
  • Developed detailed project plans, defined scope, and established timelines to ensure successful migration of Session Border Controllers (SBC): Verizon Cloud Platform (VCP) to AWS Public Cloud.
  • Coordinated with cross-functional teams, including network engineers, cloud architects, and security teams, to align project goals with business objectives.
  • Oversaw project budget, resource allocation, and financial tracking to ensure project completion within the defined budget and scope.
  • Managed risk assessment and mitigation strategies, proactively identifying and resolving issues to prevent project delays.
  • Streamlined communication with stakeholders and senior leadership through regular status reports, project updates, and performance reviews.
  • Led post-migration validation, testing, and performance optimization to ensure a seamless transition and minimal service disruption.
  • Monitored project KPIs and implemented continuous improvement strategies to enhance project efficiency and delivery.
  • Provided technical guidance and support to the operations team for post-migration troubleshooting and optimization.
  • Client: VERIZON USA

Project Manager (Infra Project Coordinator)

Sapiens Technology (1982) India Private Limited
BENGALURU
07.2023 - 05.2024
  • Company Overview: Client: Internal
  • Managed end-to-end delivery of cloud-based infrastructure projects within scope, budget, and timeline.
  • Acted as the primary stakeholder contact, ensuring smooth communication and regular updates.
  • Prepared project reports and presentations for senior leadership and steering committees.
  • Tracked project progress on JIRA, managed risks, and maintained documentation on Confluence.
  • Oversaw project financials, including budgeting, forecasting, and P&L tracking.
  • Coordinated vulnerability remediation plans and presented to management.
  • Streamlined processes by creating templates and tools for efficient project execution.
  • Client: Internal

Lead Administrator (PMO Lead)

Wipro Technologies
BENGALURU
10.2021 - 07.2023
  • Company Overview: Client: HSBC Bank (ITID)
  • Involved as PMO Lead for HSBC's ITID (IT Infrastructure Delivery), CTB (Change the Bank project)
  • CTB (Change the Bank) involves initiatives aimed at implementing changes or improvements to the bank's operations, systems, products, or services.
  • Tracking all the Infrastructure Modernization project under CTB (Change the Bank), This includes Core Banking System Upgrade, Network Infrastructure Optimization, Data Centre Consolidation, End-user Computing Modernization, Application Rationalization and Modernization, Storage Infrastructure Enhancement etc.
  • Continuously improvement of internal processes – Specifically simplification and automation of data & reporting.
  • Client: HSBC Bank (ITID)

Process Lead (Project Manager)

Capgemini Technology Services India Limited
BENGALURU
01.2016 - 10.2021
  • Played a role of project manager, for the data migration project from SAP Legacy system to Oracle Rapid Offer Design and Order Delivery (RODOD) reference solutions.
  • Collaborate with business development team for requirement understanding. Interact with Development team to assess efforts needed. Analyse current Head Count, Risks, and Staffing requirements.
  • Monitor Sprint reports in JIRA and manage backlogs. Manage delivery of 1500+ Use Cases and 3000+ User Stories within budget. Participate in internal teams, scrum meetings, and project activities. Coordinate with finance team for project profitability, invoicing, timesheets. Lead weekly status review calls with Capgemini and Customer leadership.

Process Lead (Project Manager)

Capgemini Technology Services India Limited
01.2016 - 10.2021
  • JIRA: Creating new user, groups and handling Permissions. Updating workflows for different issue types and creating various dashboards.
  • Confluence: Creating pages in Confluence for Core Banking Platform (CBP). Using macro like Draw.io, Page Index, Children Display etc.
  • Clarity PPM: Assign people to tasks, maintain project plans etc.
  • Designing People Pulse survey quarterly, undertake data collection, analyse information, produce reports outlining problems, conclusions and trends.

Senior Executive (PMO)

Mohan Steels Limited
08.2014 - 08.2015
  • Company Overview: Client: Internal
  • Managed trucking, storage, and financial reporting.
  • Oversaw logistics operations and ensured cost-effective delivery.
  • Streamlined financial processes to improve accuracy and efficiency.
  • Client: Internal

Project Executive (EHS)

HCL Technologies Limited
06.2010 - 09.2012
  • Company Overview: Client: Internal
  • Handled payroll processing and benefits administration.
  • Coordinated employee engagement and grievance resolution.
  • Client: Internal

Executive (PMO)

Exl Service India Limited
08.2009 - 06.2010
  • Company Overview: Client: Hartford Insurance Group (HIG), USA
  • Managed motor vehicle accident claims adjudication.
  • Ensured compliance with client guidelines and SLAs.
  • Provided reporting and analysis to improve claims processing efficiency.
  • Client: Hartford Insurance Group (HIG), USA

Billing Executive (PMO)

Inficare Technologies
08.2008 - 07.2009
  • Managed payment posting, billing, and accounts receivable.
  • Performed US bank reconciliation and ensured financial accuracy.
  • Streamlined billing processes to improve efficiency and reduce errors.

Education

M.Sc. - Computer Application

Swami Vivekanand Subharati University
Meerut, Uttar Pradesh

MTQM - Master of Total Quality Management

Lucknow University
Lucknow, Uttar Pradesh

B.A. - Statistical Sociology

Chhatrapati Shahu Ji Maharaj University
Kanpur, Uttar Pradesh

Skills

  • Project Management

  • SDLC

  • Agile

  • Waterfall

  • IT Infrastructure

  • AWS Cloud

  • Stakeholder Management

  • Communication

  • Financial Oversight

  • Budgeting

  • Risk Management

  • Vendor Management

  • Contract Management

  • Strategic Planning

  • Keen Learner

  • Proactive

  • Smartsheet

  • JIRA

  • Confluence

  • MS Project

  • MS SharePoint

  • FPP Invoicing

  • T&M Invoicing

  • Forecasting

  • Cost Management

  • Planning

  • Project Charter

  • Project Plan

  • RACI

  • Stakeholder Matrix

  • Advance Excel

  • Power BI Desktop

  • Google Sheet

  • Vulnerability Management

  • Six Sigma Green Belt

Certification

PMP, Project Management Institute, USA

Accomplishments

  • Five times, received STAR of the Process award in Capgemini India.
  • Two times, received Quality Champ Award in Exl Service India Limited for Hartford Insurance Group (HIG)

Interests

Playing Chess
Reading News Paper
Traveling
Meeting new people

Technology Summary

SDLC, Agile (SCRUM, KANBAN), Waterfall, Smartsheet, JIRA, Confluence, MS Project, MS SharePoint, ITSM (Incident, Problem, Change, Knowledge Management), FPP and T&M Invoicing, Forecasting, Cost Management, Project Charter, Project Plan, RACI, Stakeholder Matrix, Advance Excel, Power BI Desktop, Google Sheet, Incident, Problem, Change Process Audit, Vulnerability Management, ISO 27001, Six Sigma Green Belt, Fun retrospectives

Ready To Relocate

True

Personal Information

  • Date of Birth: 10/18/83
  • Marital Status: Married

Strengths Attributes

  • Strategic planner
  • Keen Learner
  • Proactive and Agile

Timeline

Project Manager

HCL Technologies Limited
08.2024 - Current

Project Manager (Infra Project Coordinator)

Sapiens Technology (1982) India Private Limited
07.2023 - 05.2024

Lead Administrator (PMO Lead)

Wipro Technologies
10.2021 - 07.2023

Process Lead (Project Manager)

Capgemini Technology Services India Limited
01.2016 - 10.2021

Process Lead (Project Manager)

Capgemini Technology Services India Limited
01.2016 - 10.2021

Senior Executive (PMO)

Mohan Steels Limited
08.2014 - 08.2015

Project Executive (EHS)

HCL Technologies Limited
06.2010 - 09.2012

Executive (PMO)

Exl Service India Limited
08.2009 - 06.2010

Billing Executive (PMO)

Inficare Technologies
08.2008 - 07.2009

MTQM - Master of Total Quality Management

Lucknow University

B.A. - Statistical Sociology

Chhatrapati Shahu Ji Maharaj University

M.Sc. - Computer Application

Swami Vivekanand Subharati University

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Vikas Kumar LalProject Manager