Summary
Overview
Work History
Education
Skills
Certification
Extra curricular activities
Disclaimer
Timeline
Generic

VIKAS KUMAR RAI

Gurgaon

Summary

To work with a reputed organization where I could utilize and enhance my skill. Professionally skilled at leveraging unique motivation methods to boost branch banking services and organization to a success.

Overview

2
2
Certifications

Work History

AXIS BANK LIMITED
  • Ability to identify, analyse and capture customer’s requirements.
  • Expertise in activation of cross sell along with proposed case like, CASA, Investments etc.
  • Knowledge of financing procedures & investment schemes.
  • Selling Insurance to customer for loans taken also including life Insurance.
  • Significantly supervising after sales service to customers by analysing the trend in customer complaints and ensured the resolution level to 95% within the TAT.
  • Maintaining MIS, observing trends, analysing, team performance on a day-to-day basis &reporting to reporting manager.
  • Performed competitor bench marking analysis and identified savings opportunities and potential product enhancements.
  • Skilled at tracking customers balances approving loan application &verifying customer information.
  • Being a single point of contact to privilege customers.
  • Deepening of relationship through quality customer service and cross sell of Home Loan/LAP/Auto Loan/PL/BIL/Credit Card/Corporate CC/Savings account/Current account etc.
  • Compliance and customer management.
  • Cash management.
  • 6 years

Education

POST GRADUATE DIPLOMA - BANKING SERVICES

AMITY UNIVERSITY
Noida
01.2015

B.COM HONS - undefined

BANARAS HINDU UNIVERSITY (B.H.U)
Varanasi
01.2013

12th COMMERCE - undefined

ADITYA BIRLA INTERMEDIATE COLLEGE
Renukut, Sonbhadra, U.P.
01.2010

10th - undefined

ADITYA BIRLA INTERMEDIATE COLLEGE
Renukut, Sonbhadra, U.P.
01.2007

Skills

Branch relationship management in IDFC first bank

Certification

AMFI/NISM/NSDL Certified

Extra curricular activities

Played cricket at university level Reading poetry and composition

Disclaimer

The above information is true to the best of my knowledge. If given an opportunity I would work to the best of my ability and your satisfaction. Date:- 06th Sep 2021 Place:- New Delhi

Timeline

AXIS BANK LIMITED

POST GRADUATE DIPLOMA - BANKING SERVICES

AMITY UNIVERSITY

B.COM HONS - undefined

BANARAS HINDU UNIVERSITY (B.H.U)

12th COMMERCE - undefined

ADITYA BIRLA INTERMEDIATE COLLEGE

10th - undefined

ADITYA BIRLA INTERMEDIATE COLLEGE
VIKAS KUMAR RAI