VIKAS MAGADUM
Bengaluru
Summary
Seasoned Scrum Master/Business Analyst with a background in the Finance/Banking/BFSI domain, seeking to leverage extensive expertise in a Scrum Master/Project Manager/Business Analyst role in any domain. Possessing over 7 years of rich experience as a Scrum Master and Business Analyst in the Finance domain, focusing on implementing financial mobile and web applications, particularly in collections and loan originations. Handled projects based on Microservices, No-code platforms and configurations. Well versed in Requirement Elicitation & Prioritization, Defining Scope, Gap Analysis, Stakeholder Analysis & Management, Sprint Planning, Sprint Review, Product Backlog Management, and Change Request Management.
Overview
7
7
years of professional experience
Work History
Lead Project Management
Altimetrik India Private Limited
10.2023 - Current
- Collaborating with other scrum masters to ensure alignment across multiple teams
- Coaching and mentoring teams, product owners and stakeholders on agile practices
- Providing guidance on scrum ceremonies, roles and artifacts to ensure effective implementation
- Fostering collaboration and communication among team members and stakeholders
- Monitoring and reporting on key agile metrics to track team’s performance and progress
- Working with teams to identify areas for improvement based on metrics and feedback
- Handling a delivery team of 25-30 members . Taking care of release management activities in the JIRA . Working on various reports such as Hygiene check, Cap Credit and reporting the same to management
- Conducting stand up meetings for the technical team
- Working on JIRA queries to analyze the date and other sprint activities in JIRA
- Managed cross-functional teams to achieve project milestones, ensuring timely delivery of high-quality products.
- Adapted swiftly to changing business requirements or unforeseen challenges without compromising on deliverables or timelines.
- Oversaw all aspects of project lifecycle from initial planning stages through execution, monitoring progress closely against established goals and objectives.
- Improved overall client satisfaction with clear communication, consistent status updates, and proactive issue resolution.
Senior Business Analyst
CGI Information Systems & Management Consultants Pvt. Ltd
07.2021 - 10.2023
- Implementing Scaled Agile Framework, Agile coaching, Facilitating various ceremonies for 2 scrum teams.
- Worked on continuous improvement, Metrics and reporting
- Collaborating with product owners to ensure alignment between business objectives and team deliverables
- Worked on Loan Originations (Loan Management) and Collections web application implementation/development
- Elicited & Translated Business requirement to User Stories & Epics o Documented the user stories with Acceptance criteria, prototypes, Business value.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Created dashboards to monitor and track key performance indicators.
- Conducted AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy o Verification\Validation of requirements to ensure they deliver business value by conducting various Reviews
- Gather and Document initial High-Level Business Requirements. Liaise with Data and Technical Architects to identify feasible solution options.
- Work with UI Team to develop Solution Prototype. Helped team to understand requirements during planning sessions for better estimation of user stories team would commit to for sprint
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Involved in creating wireframes and mock-ups for system
- Tools used - Microsoft Visio | Camunda Cockpit | Camunda Modeler | JIRA | MS Excel | SQL | MS Office |Postman | Swagger | Gitlab | Confluence | Ensemble | Figma | Genrocket
Assistant Manager
The Federal Bank Limited
10.2017 - 04.2021
- Worked on Loan Originations (Loan Management) and Collections operations
- Engaged with dev team to work on implementation of features for Mobile Applications
- Analyzed company trends and devised strategies to promote business success; responded promptly to high-priority requests from top executives
- Supervised development and maintenance of ongoing metrics, reports, analyses, and dashboards to drive critical business decisions
- Initiated, managed, and executed studies to identify areas of opportunity, providing written business recommendations to shape organization's direction
- Monitored after-sales services, optimizing warranty process flows to reduce indirect costs
- Addressed customer inquiries, ensuring swift resolutions and upheld high levels of customer satisfaction
- Administered material and maintenance requirements for branches in specific location
- Generated and managed Daily, Weekly, and Monthly reports for Manager, Field Team Management, and Supporting Staff
- Developed and maintained Standard Operating Procedures (SOP), daily tracker, and exception tracker, ensuring their regular updates
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Promoted teamwork within workplace by encouraging collaboration among staff members on various project tasks.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Tools used - Finacle | DMS | CAMPS | CRM | BCP | BCM | BPM
Education
MBA - Marketing
Bangalore University
Bengaluru, India08-2017
Skills
- Scrum Master
- User Stories
- Functional Testing
- Estimation
- BRD/FRD
- Functional and Non-Functional Requirements
- SQL
- Gap Analysis
- Scrum- Agile
- Retrospection
- Requirement Elicitation & Gathering
- Stakeholder Management
- Scope management
- KANBAN
- BPMN/DMN
- Product Development
- Scaled agile Framework (SAFE)
- Databases (PostgreSQL, Oracle and Mongo Data base)
Languages
Timeline
Lead Project Management
Altimetrik India Private Limited
10.2023 - Current
Senior Business Analyst
CGI Information Systems & Management Consultants Pvt. Ltd
07.2021 - 10.2023
Assistant Manager
The Federal Bank Limited
10.2017 - 04.2021
MBA - Marketing
Bangalore University
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