Summary
Work History
Education
Skills
Extracurricular Activities
Courses/Achievements
Timeline
Generic

Vikas Manwani

Summary

Passionate, highly motivated professional with a keen interest in learning new skills and using them for the benefit of the organization. Works well in both an individual and group capacity, leveraging work ethic in order to quickly adapt to different processes and drive company objectives.

Work History

CRM - Customer Relationship Intern

Reliance Securities
04.2024 - Current
  • Recognize customer needs and provide personalized solutions
  • Analyze the customer queries, categorize the type of complaints and coordinate with different teams to get the issues resolved in timely manner
  • Support Customers in understanding and answering their queries and maintaining a good relationship with them to ensure a satisfactory Customer experience
  • Utilize a CRM system to track customer interactions and manage customer data, resulting in improved customer relationship management

Social Media Marketing Intern

Sharify Adverts
02.2024 - 03.2024

Education

Bachelor of Management Studies (Finance) - Finance

H.R. College of Commerce And Economics
04.2001 -

Skills

    Customer Service

    Adaptability

    Ability to Work in a Team

    Communication Skills

    Critical Thinking Skills

    Attention to Detail

    Digital Marketing

Extracurricular Activities

  • Working as Head of Department for various college committees and group like Logistics and Security, Cultural Committee and Public Relationship and Social Media Marketing.
  • Managing and overseeing the entire functioning of various fest and events organized in the college.
  • Member of Investment club of H.R. responsible for working with different teams thereby facilitating the whole event., Established relationships with several vendors and companies to bring sponsorship for college fest.
  • Working as a member of Cultural committee and BMS committee of college to organize several workshops and events.
  • Gained insights into operations by being involved by contributing time in family business.


Courses/Achievements

  • Currently pursuing several courses and gaining knowledge with the help of certification programme on subjects like digital marketing and Financial markets organised by IIMB, IIMA and through different sources on Coursera
  • Represented school and college and won awards in several competitions like Volleyball, races, English prose etc. Organised food distribution drives multiple times Established

Timeline

CRM - Customer Relationship Intern

Reliance Securities
04.2024 - Current

Social Media Marketing Intern

Sharify Adverts
02.2024 - 03.2024

Bachelor of Management Studies (Finance) - Finance

H.R. College of Commerce And Economics
04.2001 -

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Vikas Manwani