Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

VIKAS MISHRA

Kalyan

Summary

Dynamic team coordinator with a proven track record at, excelling in budget management and operations coordination. Adept at enhancing team performance through innovative solutions and effective communication. Recognized for fostering relationships and training staff, driving efficiency in patient care and administrative processes.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Vaishnavi maternity home

manager
Kalyan
11.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed patient admissions and discharge processes efficiently.
  • Coordinated daily operations of hospital departments and staff scheduling.
  • Collaborated with medical staff to improve patient care procedures.
  • Oversaw budget management and resource allocation for departments.
  • Facilitated training sessions for new administrative staff members.
  • Established short-term and long-term goals to improve overall efficiency of hospital operations.
  • Reviewed billing codes used by providers to maximize reimbursement from insurers.
  • Communicated with patients with compassion while keeping medical information private.

AS AGRI AND AQUA LLP

TEAM LEADER
Thane
04.2021 - 10.2023
  • Led team in daily operational activities and ensured smooth workflow.
  • Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
  • Maintained accurate records of personnel files including payroll information; updated employee records upon changes in status or position.

JUSTDIAL LTD.

TEAM LEADER
MALAD
07.2017 - 01.2021
  • Completed day-to-day duties accurately and efficiently.
  • Conducted keyword research to identify high-performance search terms.
  • Owned CRM platform and built and standardized business reporting for strategic analysis and internal business review.
  • Managing team from badlapur to kalyan City.
  • Team handling.

amazon.com

PF (problem solver)
bhiwandi
03.2015 - 06.2017
  • Resolved customer inquiries through effective problem-solving techniques and communication.
  • Analyzed customer inquiries to identify root causes of problems.
  • Analyzed customer feedback to identify areas for improvement in products or services.
  • Leveraged combination of skills to identify issues and determine underlying causes.
  • Updated system with order specifics and customer details, preferences, and billing information.

Education

High School Diploma -

KM Agrawal Collage
Mumbai
02-2018

MBA - Marketing Management

Welingkar Institute Of Management
Mumbai

Skills

  • Budget management
  • Patient admissions
  • Operations coordination
  • Billing code review
  • Resource allocation
  • Team leadership
  • Staff scheduling
  • Problem solving
  • Compliance assurance
  • Supervision and leadership
  • Team management
  • Team building
  • Relationship building
  • Communication
  • Microsoft Word
  • Calm under pressure
  • CRM management
  • Training & Development
  • Multitasking Abilities
  • Self-Directed

Accomplishments

  • employee of the year 4 time.
  • social work award.

Languages

Hindi
First Language
English
Elementary (A2)
A2

Certification

  • Certified with best team management.

Timeline

Vaishnavi maternity home

manager
11.2023 - Current

AS AGRI AND AQUA LLP

TEAM LEADER
04.2021 - 10.2023

JUSTDIAL LTD.

TEAM LEADER
07.2017 - 01.2021

amazon.com

PF (problem solver)
03.2015 - 06.2017

High School Diploma -

KM Agrawal Collage

MBA - Marketing Management

Welingkar Institute Of Management

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VIKAS MISHRA