Vikas Mittal

• Managed teams of 10+ employees and monitored projects to ensure progress.
• Extended shift coverage/ Contributed as APAC EPS IM role, and carrying on as weekend IM role
• Led team of 4 members under Aspiring Manager Program (PEX 2.0)
• Collaboration with bank internal teams for extended support on different issues
• Help peers (SRF and EPS) understand process and technology
• Led team of Virtual engineer Pod 7 and Security Pod for BofA
• On Security Awareness side delivered Cisco SecCon APJC Securing API in Action
• Collaboration with CX-PS teams on various topics, i.e., Splunk, FortiGate
• Contribute to APJC DevCor train the trainer series
• Support/ participated in UR recruiting and hackathon
• CMS-PS DC TAC extended support
• Supervised the hiring project for CMS EPS BoA and SOC team
• Worked with SRF, Problem and Change Management team to streamline the process, incidents, and network change
• Conducted root cause analysis for critical/ escalated incidents (Checkpoint R&D certification for Multicast support over R80.20 (BOA), VRRP Issue, Fortinet file system, China CP issue)
• Led Automation project for Bank: ChatOps (WebEx notifications and managing network through collab tools), Network snapshot using PyATS and EPS Webex Internal team notification, Automated network provisioning/ testing using CI/CD pipeline along notifications services and Splunk FortiGate and CP Dashboard
• Continually worked to fully understand needs of customers and assisted in identifying solutions that meet those needs.
• Creatively solved customer issues and providing resolutions to achieve highest level of customer satisfaction.
• Streamline Compute, Network, Storage and virtualization architecture and maximize usability for company and clients and take care of client security-related issues.
• Assist with business presentations and other Product related activities.

• Training provided for CCIE DC, CCNP DC, CCNA DC CCIE Security CCNA R&S, CCNA Security, CCNP Route, CCNP Switch, CCNP Security - Secure, Firewall, VPN, IPS. Cisco IOS Security Specialist, Cisco DCUCS, ASA Firewall Security Specialist, CCNP Security New Modules, Cisco VPN Security Specialist, ISE, SWISE, SBYOD, IKEv2, SWSA and Cisco ACS

• Conducting Training and providing AMCs to corporate offices being a Network & Security Engineer.

As a network security engineer, I worked as part of a team of four engineers to complete the project on time and with the following major responsibilities:

• Actively participated in network designing and implementation.
• Configure the ASA firewall and VPN.
• Configuration and maintenance of Cisco IPS/IDS and IPS modules, including custom signature writing and configuration as per requirements.
• Implemented 802.1 x authentication with single sign-on using ACS 4.3
• Performed system and network management and maintenance, and implemented LAN /WAN networks
• Testing of network devices and services
• Doing periodic recertification for devices to ensure security complaints as per Company Policy
• Configured all security-related policies i.e.. Zones creation. Access-list, Nat, PAT, Modular policy framework (MPF), Access list, DMVPN, IOS hardening, common threat mitigation.
• Championed ASA 5550 configuration using ACS server, saving company from malicious security intrusion that shut down its central interface and blocked all access