Summary
Overview
Work History
Education
Skills
Interests
Websites
Certification
Timeline
Generic

Vikas Prabhakar

Amritsar

Summary

Resourceful and results-driven individual with a diverse skill set, with on-field experience in customer support, content development, and capacity building. Tech-savvy and detail-oriented, with a strong commitment to excellence. Dedicated to continuous growth and creating a significant, positive impact in every setting.

Overview

4
4
years of professional experience
1
1
Certification
3
3
Languages

Work History

Content Creater

Ess Global
09.2019 - 01.2021
  • Crafted and customized compelling Statements of Purpose for students, enhancing their career prospects abroad and boosting their approval chances.
  • Developed students' personalities and confidence to excel in visa interviews, ensuring they presented themselves effectively.
  • Guided students in mastering language skills and strategies, empowering them to succeed in proficiency tests.
  • Tailored personal development training to meet individual student needs, enhancing their communication, time management, and professional skills for their future careers.

Customer Service Representative

Canadian Tire Corporation
08.2016 - 07.2019
  • Delivered outstanding customer support by swiftly addressing inquiries and resolving issues, enhancing customer satisfaction and loyalty.
  • Efficiently handled all transactions using POS systems, achieving zero error and ensuring a smooth checkout experience.
  • Provided expert product knowledge and recommendations, empowering customers to make optimal purchase decisions.

Education

Chemical Laboratory Technician -

Seneca College
Toronto, ON
04.2016

Bachalor of Computer Applications - undefined

SVS University
New Delhi, India
03.2023

Skills

    Data Literacy – Expert in interpreting and utilizing data effectively

    Problem-solving – Skilled in finding solutions to complex challenges

    Analytical & Critical Thinking – Adept at evaluating information and making sound decisions

    Teamwork and Leadership – Proven ability to lead teams and collaborate effectively

    Cross-cultural Communication – Effective in communicating across cultures

    Adaptability – effectively navigating change

    Time management - Efficient in prioritizing tasks and meeting deadlines

    Resilience and grit - Persistent in overcoming challenges with determination

Interests

Independent Researcher

Music enthusiasts & Critic

Chess : "The mind thrives on endless horizons"

Volunteering : Engaging in purposeful Community Service that aligns with personal values

Websites

Certification

[Hardware and Network], [Jetking, India]

Timeline

Content Creater

Ess Global
09.2019 - 01.2021

Customer Service Representative

Canadian Tire Corporation
08.2016 - 07.2019

[Hardware and Network], [Jetking, India]

06-2013

Bachalor of Computer Applications - undefined

SVS University

Chemical Laboratory Technician -

Seneca College

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