Summary
Overview
Work History
Skills
Languages
Timeline
Generic
Vikas Rana

Vikas Rana

Delhi

Summary

Demonstrated ability to generate new business opportunities through targeted cold calling campaigns, effectively educating customers on product offerings. Maintained accurate records of customer interactions, enabling informed follow-ups and resolution of complaints in a timely manner. Collaborated with team members to develop sales strategies that align with market analysis and customer feedback, contributing to improved product offerings. Established strong relationships with clients by providing personalized service and addressing unique needs, resulting in enhanced customer satisfaction.

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service, and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities.

Accomplished Salesperson well-versed in increasing profitability using sound sales techniques. Adept at meeting customer needs by recommending, selecting and assisting with merchandise sales. Top producer consistently exceeds sales goals and tops KPIs to win success.

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Driven Salesperson with extensive experience computing sales prices and total purchases. Comfortable processing cash and credit payments for items. Highly skilled at [Task] by delivering prompt and courteous customer service in person and on phone.

Overview

11
11
years of professional experience

Work History

Salesperson

ZENITH ROLLER PVT LTD
Delhi
05.2008 - 08.2019
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Generated new business opportunities through cold calling campaigns.
  • Educated customers about products and services offered by the company.
  • Maintained accurate records of customer interactions and transactions.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Provided personalized service to build relationships with customers.
  • Collaborated with team members to develop effective sales plans.
  • Advised customers on the latest product features and benefits.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Resolved customer complaints promptly and efficiently.
  • Monitored inventory levels and placed orders as needed.
  • Developed and implemented strategies to meet sales quotas.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Participated in trade shows and sales events to promote products.

Salesperson

ZENITH ROLLER PVT LTD
Delhi
05.2008 - 08.2018
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Generated new business opportunities through cold calling campaigns.
  • Educated customers about products and services offered by the company.
  • Maintained accurate records of customer interactions and transactions.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Collaborated with team members to develop effective sales plans.
  • Provided personalized service to build relationships with customers.
  • Advised customers on the latest product features and benefits.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Resolved customer complaints promptly and efficiently.
  • Monitored inventory levels and placed orders as needed.
  • Developed and implemented strategies to meet sales quotas.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Acquired new customers and identified unique needs to deliver relevant products.

Skills

  • Customer service
  • Sales strategy
  • Lead generation
  • Market analysis
  • Team management
  • Player development
  • Game strategy
  • Performance analysis
  • Practice planning
  • Relationship building
  • Event coordination
  • Conflict resolution

Languages

English
First Language
English
Beginner (A1)
A1

Timeline

Salesperson

ZENITH ROLLER PVT LTD
05.2008 - 08.2019

Salesperson

ZENITH ROLLER PVT LTD
05.2008 - 08.2018
Vikas Rana