Vikas Rawat
Rishikesh
Summary
Seeking a management role in the hospitality industry where I can leverage my 10 years of professional experience, passion for continuous learning, and disciplined work ethic to contribute to the success of a dynamic and expanding company.
Dedicated and seasoned hotel steward with a proven track record of delivering exceptional customer service and elevating the fine dining experience for guests. Possessing a diploma in hospitality management and over ten years of hands-on experience in the hotel industry, specializing in Food & Beverage Service within upscale hotel establishments. Adept at maintaining high standards of service excellence while consistently exceeding guest expectations.
Overview
12
12
years of professional experience
Work History
Restaurant Manager
HOTEL THE LOFTS @ CENTRAL POINT
07.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Motivated staff to perform at peak efficiency and quality.
HOTEL MANAGER
HOTEL SHIV YOG
05.2022 - 06.2024
- Managed party bookings with meticulous attention to detail
- Generated daily sales reports for the Food & Beverage Service Department, showcasing proficiency in data analysis
- Ensured seamless operation of room service and restaurant, prioritizing customer satisfaction
- Maintained organized logbooks for the Food & Beverage outlet, ensuring efficient record-keeping
- Conducted inventory checks of Consumable Goods (CCG) for the outlet, demonstrating precision in stock management
- Exhibited strong cash handling skills during operational hours, contributing to financial integrity
- Developed duty rosters for Food & Beverage staff, optimizing team performance and workflow efficiency
BANQUET MANAGER
SEASONS BANQUET
08.2017 - 03.2022
TEAM LEADER
IN GREEN RESTAURANT
12.2016 - 07.2017
- Company Overview: Fine Dining
- Fine Dining
GUEST SERVICE ASSOCIATE
RIALTO HOTEL
08.2015 - 11.2016
STEWARD
EVERSHINE A KEYS RESORT
05.2013 - 04.2015
Education
12th pass -
NIOS Board
01.2014
Diploma in Hotel Management -
Annapurna Food Craft Institute
Chamba, UTTRAKHAND01.2012
10th pass -
NIOS Board
01.2011
Skills
- PRIZM POS
- IDS POS
- POS Captain Pad
- Microsoft Office
- Google Suite
- Canvas
Languages
Hindi
English
Acknowledgement
I verify that all the above information is correct as in the document as per my knowledge and belief.
Hobbies and Interests
- Music
- Family
- Spirituality
- Automotive
Training
6 months, Hotel Classic Residency, Haridwar, Haridwar, Uttarakhand, 249401
Personal Information
- Father's Name: Mr. Kunwar Singh Rawat
- Date of Birth: 05/13/95
- Gender: Male
- Marital Status: Married
- Religion: Hindu
Timeline
Restaurant Manager
HOTEL THE LOFTS @ CENTRAL POINT
07.2024 - Current
HOTEL MANAGER
HOTEL SHIV YOG
05.2022 - 06.2024
BANQUET MANAGER
SEASONS BANQUET
08.2017 - 03.2022
TEAM LEADER
IN GREEN RESTAURANT
12.2016 - 07.2017
GUEST SERVICE ASSOCIATE
RIALTO HOTEL
08.2015 - 11.2016
STEWARD
EVERSHINE A KEYS RESORT
05.2013 - 04.2015
Diploma in Hotel Management -
Annapurna Food Craft Institute
10th pass -
NIOS Board
12th pass -
NIOS Board
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