Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vikas Rawat

Kotdwara,Uttarakhand

Summary

Dedicated hospitality professional with over 2 years of experience excelling in guest service and restaurant operations within luxury hotel environments. Proven track record managing dining experiences, supervising teams, and ensuring smooth restaurant workflow at reputable establishments like The Oberoi Bangalore and Le Meridien Jaipur. Awarded “Employee of the Month” and selected as Personal Butler during high-profile events. Skilled in POS systems, reservation management, inventory monitoring, and delivering exceptional customer service.

Overview

4
4
years of professional experience

Work History

Guest Service Associate

Oberoi Hotels & Resorts
10.2022 - 01.2025
  • Wabi Sabi Pan-Asian Restaurant (6 months) | Rim Naam Thai Restaurant (1 year 7 months)
  • Delivered superior guest service in upscale dining settings, ensuring high levels of satisfaction.
  • Managed table reservations, optimized seating plans, and ensured efficient table turnover.
  • Operated POS systems for prompt and accurate order and payment processing.
  • Maintained food and beverage setups and adhered to hygiene and brand standards.
  • Recognized as “Employee of the Month” for outstanding performance.
  • Served as Personal Butler during a prestigious event, showcasing adaptability and premium service skills.

Trainee

Le Meridien
09.2020 - 03.2021
  • Completed 6-month comprehensive F&B training covering banquets, in-room dining, and fine dining services.
  • Assisted in event coordination, table setup, and guest engagement.
  • Strengthened operational skills and guest relation capabilities.

Education

Bachelor's in Hotel Management -

Kukreja Institute of Hotel Management And Catering Technolog
Dehradun
07-2023

Senior Secondary -

Baluni Public School
Kotdwara
06-2019

Skills

  • Customer Service & Guest Relations
  • Restaurant Operations & Table Management
  • Reservation Systems & Payment Processing
  • Inventory Monitoring & Report Generation
  • Food & Beverage Setup
  • POS Software & MS Excel Proficiency
  • Team Supervision & Training Support
  • Compliance with Hygiene & Safety Standards
  • Microsoft Excel
  • POS Software
  • Basic Property Management Systems
  • Table Reservation Systems

Languages

Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Guest Service Associate

Oberoi Hotels & Resorts
10.2022 - 01.2025

Trainee

Le Meridien
09.2020 - 03.2021

Bachelor's in Hotel Management -

Kukreja Institute of Hotel Management And Catering Technolog

Senior Secondary -

Baluni Public School

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Vikas Rawat