
Results-driven Project and Field Service Engineer with over 8+ years of experience managing electronic security operations across bank branches and high-value sites. Proven expertise in engineer assignment, call management, technical support coordination, material tracking, allowances verification, and vendor–company communication. Strong technical knowledge of surveillance systems including CCTV, access control, and fire alarm systems, with a clear understanding of on-ground realities and site-level challenges. Successfully led technical teams for over two years, ensuring timely resolution and minimal downtime across 100+ locations.
In my role as a Field Service Engineer, I was responsible for the maintenance of over 100 sites, including prominent ATMs and branches for Deutsche Bank, SBI, BOI, and Axis Bank. I specialized in ensuring the optimal functionality of CCTV and fire alarm systems installed at these locations. My proactive approach to site inspections and troubleshooting enabled timely resolutions and upheld safety standards, contributing to the security and reliability of each site.
As a Project Engineer and Team Leader, I effectively managed a team of 09 professionals, overseeing project assignments and daily operations. I coordinated with key partners including KIAM International Pvt. Ltd., Securens Systems Pvt. Ltd., Zicom, and Techsis, ensuring seamless execution of e-surveillance projects and annual maintenance contracts (AMCs). My role involved managing team expenses and allowances, optimizing workflow, and delivering projects on time and within budget.
As a Field Service Engineer, I managed the maintenance of over 200 sites across Maharashtra, including key ATMs and branches for ICICI Bank, Manappuram Finance, and Axis Bank. My role specialized in ensuring the seamless operation of CCTV and fire alarm systems at these locations. Through proactive site inspections and effective troubleshooting, I consistently delivered timely resolutions, maintaining safety standards and enhancing the security and reliability of each site under my responsibility.
Available upon request.