Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Open To Work

Vikas Sharma

Mumbai

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Open to relocation: Yes

Minimum Desired Compensation

₹3600000/yr

Summary

Skilled in managing complex IT projects from conception to deployment, ensuring alignment with business goals. Possess deep understanding of project lifecycle, risk management, and stakeholder communication strategies. Strengths include leadership, problem-solving abilities, and adaptability to changing technology landscapes. Have successfully led teams to deliver projects on time and within budget, improving operational efficiency and client satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Scrum Master + Business Analyst

Wissen Technology
Mumbai
06.2025 - Current
  • Collaborated with product owners to prioritize backlog items and tasks.
  • Maintained product backlogs to ensure clarity and prioritization of items aligned with business value.
  • Removed impediments and shielded team members from interruptions to enhance focus and workflow.
  • Facilitated daily stand-up meetings for agile team collaboration.
  • Monitored sprint progress and updated stakeholders on key developments.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.

Business Analyst - Project Management

Alliance Insurance Brokers Pvt Ltd
Mumbai
05.2023 - 06.2025
  • I am working as a Senior Manager (IT) in Project Management. I conducted thorough analysis of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
  • Conduct thorough analysis of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. Document current processes using various tools such as flowcharts, diagrams, and written procedures to provide a clear understanding of the workflow.
  • Gathered requirements from stakeholders to identify needs and preferences for business process enhancements.
  • Collaborate with stakeholders, including business leaders and subject matter experts, to design optimized processes that align with organizational goals and objectives.
  • Establish key performance indicators (KPIs) and metrics to monitor the performance of redesigned processes and continuously track and analyze process performance.

Business Analyst

Avencore Tech Consultant
Mumbai
10.2022 - 03.2023
  • Supported requirements validation and prepared information and presentations for stakeholders and team members to clarify proposed product decisions.
  • Facilitated communication between project teams to ensure alignment and enhance transparency.
  • Maintained current product specifications to improve knowledge sharing between project teams and encourage requirements reuse.

Jr Business Analyst

TSS Consultancy Pvt Ltd
Mumbai
07.2019 - 03.2022
  • Analyzed key aspects of business to evaluate factors driving results and summarized them into presentations. Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance, and functionality.
  • Collaborated with leading banking and NBFC organizations, including Canara HSBC, Adani Capital, and Geo-jit Financial Ltd, to implement impactful projects that enhanced operational effectiveness.
  • Assessed impact of current business processes on users and stakeholders, identifying and recommending areas for improvement.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.

Customer Care Executive

V5 Interlinks Pvt Ltd
Gurugram
12.2018 - 03.2019
  • Enhanced customer relationships by actively addressing concerns and prioritizing service needs.
  • Facilitated timely responses to online customer inquiries while researching complex issues.
  • Assessed personnel performance by evaluating interactions between associates and customers.

Business Sales Consultant

Brigade Visas Overseas Careers Consultancy Pvt Ltd
New Delhi
08.2017 - 10.2018
  • Provided accurate information in compliance with regulatory guidelines, contributing to client trust and satisfaction.
  • Communicated sensitive and technical information to clients, ensuring understanding and addressing their specific needs.
  • Verified work and aligned with agreed service levels and client requirements.

Education

B.Tech - Computer Science and Engineering

BK Birla Institute Of Engineering And Technology, Pilani, Rajasthan
06-2013

Skills

  • Agile Scrum Master
  • Agile Methodologies
  • Project Management
  • Stakeholder Management
  • User Acceptance Testing
  • Requirements Gathering
  • Business Process Mapping
  • Business Analysis
  • Impact Analysis
  • Gap Analysis
  • Coaching Techniques
  • Data Analysis
  • Acceptance testing
  • Business Consulting
  • Product Management
  • Process mapping
  • SQL databases
  • SQL & Databases
  • Prototype
  • Strategic Planning

Certification

  • Ethical Hacking: Cyber Security
  • Scrum Master

Hobbies and Interests

  • Cosmology
  • Traveling
  • Music
  • Kenjutsu
  • Hiking

Timeline

Scrum Master + Business Analyst - Wissen Technology
06.2025 - Current
Business Analyst - Project Management - Alliance Insurance Brokers Pvt Ltd
05.2023 - 06.2025
Business Analyst - Avencore Tech Consultant
10.2022 - 03.2023
Jr Business Analyst - TSS Consultancy Pvt Ltd
07.2019 - 03.2022
Customer Care Executive - V5 Interlinks Pvt Ltd
12.2018 - 03.2019
Business Sales Consultant - Brigade Visas Overseas Careers Consultancy Pvt Ltd
08.2017 - 10.2018
BK Birla Institute Of Engineering And Technology - B.Tech, Computer Science and Engineering
Vikas Sharma