Vikas Shete

• Manage digital projects focusing on AI/ML initiatives, Power BI dashboards, and data mining from SAP systems and portals.
• Develop and automate reports to enhance operational efficiency and data-driven decision-making.
• Collaborate closely with Tata Technology and internal IT teams to develop, implement, and deploy AI, ML, and digital transformation projects end-to-end.

Role Summary:

• Led Automation team for Power BI, Tableau dashboards, and Excel macro solutions.
• Managed commercials for internal/external BI and automation projects.

Key Achievements:

• Delivered 70+ BI/automation projects across P2P, O2C & R2R (TMLBSL).
• Built enterprise dashboards: logistics, vehicle tracking, order mgmt., insurance, SLA/RMS, E-Way bill, dealer interest.
• Led RPA initiatives in P2P and O2C.
• Developed Volume Matrix & “Hire to Retire” dashboards.

Role Summary:

• Oversaw Quality Assurance & Compliance for OTC Sales Ops, After-Sales, Service, Claims, and Master Data.
• Ensured RCM compliance and process adherence for TOD & TOD RePart.

Key Achievements:

• Implemented quality frameworks for new business processes.
• Designed “Health Check Matrix” to track process efficiency, accuracy, and resource utilization.
• Led process improvement through ideation, reviews, and solution design.
• Conducted CSAT surveys for external TML customers.
• Identified automation/RPA opportunities and developed Power BI dashboards for data insights.

Role Summary

• Managed QA/QC for Procure-to-Pay operations, including Accounts Payable, Vendor Master, and Travel Reimbursements.
• Published monthly QC dashboards and SLA reports on accuracy and timeliness for stakeholders.
• Implemented quality frameworks for new business processes and supported ISO documentation and audits.
• Analyzed error trends, identified process gaps, and highlighted recurring issues for client review.
• Identified automation opportunities and developed Excel macros to enhance efficiency.

Role Responsibilities

• Managed SAP invoice processing and payments for Europe and UK clients.
• Used Excel macros to detect and prevent duplicate payments.
• Extracted and analyzed monthly SAP data for reporting and duplicate checks.
• Handled vendor payment queries and resolved account discrepancies.

• Supported various audits (tax, statutory, inventory, internal) and managed TDS certificates, employee reimbursements, and SAP investment proof updates. Handled income tax projection queries efficiently.

• Worked in sugar manufacturing, supporting tax, statutory, inventory, and internal audits. Managed TDS salary certificates, employee reimbursements, SAP investment proof updates, and income tax projection queries.