VIKAS SINGH
Patiala
Summary
With a robust background in luxury retail and guest services aboard renowned ships like Britannia and Queen Victoria, I excel in customer service and sales target achievement. My experience at Regent Seven Seas Mariner honed my leadership and critical thinking, driving sales growth through innovative strategies and teamwork, consistently surpassing goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Boutique Associate
Regent Seven Seas Mariner
09.2024 - 12.2024
- I have worked onboard the Britannia ship, where I gained valuable experience in the luxuries brands, Guest services & Retail
- Meeting Sales Target
- Improving process for more growth and success
- Gaining process Knowledge
- Putting new ideas to increase sale and hit targets per voyage
Liquor Specialist
Brittania, P&O Cruises
02.2024 - 07.2024
- I have worked onboard on the Britannia ship, where I gained valuable experience in the Guest services & Retail
- Meeting Sales Target
- Improving process for more growth and success
- Gaining process Knowledge
- Putting new ideas to increase sale and hit targets per voyage
Liquor Specialist
Queen Victoria, Cunard
04.2023 - 01.2024
- I have worked onboard on the Queen Victoria ship, where I gained valuable experience in the Guest services & Retail department
- Meeting Sales Target
- Improving process for more growth and success
- Gaining process Knowledge
- Putting new ideas to increase sale and hit targets per voyage
Seaman
Ventura, P&O Cruises
02.2023 - 04.2023
- Deck Department
- Ship Maintenance
- House Keeping
Seaman
MV Arcadia, P&O Cruises
01.2022 - 12.2022
- Deck Department
- Ship Maintenance
- House Keeping
Receptionist
Grand Park Hotel
02.2013 - 11.2017
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Organized travel arrangements for staff members including flights, hotels, car rentals.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
Sr. Secondary -
Punjab National Board
01.2016
Secondary -
Punjab National Board
01.2014
Skills
- Customer Service
- Patience
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
Languages
- English
- Hindi
- German (Read, Write & Speak)
- Spanish (Read & Write)
- Portuguese (Read & Write)
Certification
- Security Training For Seafarers With Designated Security Duties
- Fire Prevention And Fire Fighting
- Elementary First Aid
- Personal Survival Techniques
- Personal Safety And Social Responsibility
- Basic Training For Oil
Timeline
Boutique Associate
Regent Seven Seas Mariner
09.2024 - 12.2024
Liquor Specialist
Brittania, P&O Cruises
02.2024 - 07.2024
Liquor Specialist
Queen Victoria, Cunard
04.2023 - 01.2024
Seaman
Ventura, P&O Cruises
02.2023 - 04.2023
Seaman
MV Arcadia, P&O Cruises
01.2022 - 12.2022
Receptionist
Grand Park Hotel
02.2013 - 11.2017
Sr. Secondary -
Punjab National Board
Secondary -
Punjab National Board
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