M S Office
Vikas Singh
Relationship Manager
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Relationship Manager
PNB Housing Finance Ltd
02.2025 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Relationship Manager
UBI SERVICES LTD
06.2023 - 12.2024
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Team Leader
Hero FinCorp LTD
02.2020 - 06.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Education
Bachelor of Education -
V.B.S.P.University
Jaunpur, India 04.2001 -
Bachelor of Science -
V.B.S.P.University
Jaunpur, India 04.2001 -
Intermediate U.P. Board
Allahabad06-2014
High School Diploma -
High School
U.P. Board Allahabad 04.2001 -
DCA (Diploma in Computer Application) -
Nice Institute
Azamgarh 04.2001 -
CCC -
NIELIT
Delhi, India 04.2001 -
Skills
Relationship building
Customer relationships
Relationship management
Customer service
Relationship building and management
Software
Timeline
Relationship Manager
PNB Housing Finance Ltd
02.2025 - Current
Relationship Manager
UBI SERVICES LTD
06.2023 - 12.2024
Team Leader
Hero FinCorp LTD
02.2020 - 06.2023
Bachelor of Education -
V.B.S.P.University
04.2001 -
Bachelor of Science -
V.B.S.P.University
04.2001 -
High School Diploma -
High School
04.2001 -
DCA (Diploma in Computer Application) -
Nice Institute
04.2001 -
CCC -
NIELIT
04.2001 -
Intermediate U.P. Board
Languages
English
Hindi