Vikas Singh
Gurugram
Summary
Results-driven Senior Team Member with over four years of experience at Bank of America, possessing a deep understanding of 19 processes, including QA, invalid checks, FDES, and various aspects of money movement. Proven track record of consistently exceeding performance targets and driving process improvements, resulting in numerous awards for outstanding contributions. Eager to leverage expertise in a dynamic role that emphasizes strategic thinking and fosters cross-functional collaboration. Committed to delivering exceptional results while enhancing operational efficiency and team performance.
Overview
6
6
years of professional experience
Work History
Account Management Ops Analyst
Bank of America
02.2022 - Current
- Officer; Senior Team Member | February 2022 - PRESENT
- Review daily work completed by our Merrill and Private Bank Associates.
- The review is completed for Adherence to Bank policy as well as applicable regulatory guidelines.
- Any Potential finding is communicated directly to the associate Team manger as well as Bank’s risk Manger over our segment of the business.
- 19 Processes QA, in addition to the auditing check payee and invalids processes.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Analyzed financial data to identify trends and support decision-making processes.
- Developed comprehensive reports to communicate findings to stakeholders effectively.
- Collaborated with cross-functional teams to streamline operational workflows and enhance efficiency.
Senior Team Member
Shambhavi Diagnostics Pvt. Ltd.
08.2019 - 02.2022
- Maintained and organized numerous file constantly update the company contact and mailing lists.
- Analyzes the data to maintain a secure database for the company
- Led team in daily operations, ensuring compliance with health and safety standards.
- Provided training and support to onboarding employees.
Education
MBA - Finance And Operation
Lloyd Institute of Engineering And Technology
01.2023
B.com(Hons) - Accounting And Taxation
School of Management Sciences
01.2019
Skills
- Cash Management
- Query Resolutions
- Internal Audit
- Presentation Skills
- Excel Dashboards
- MIS
- CU & PU
- Financial Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Time management
- Analytical thinking
- MS Excel
- Microsoft office
Accomplishments
- Achieved top 3 rank in the process for 2022-2024
- Received multiple Bronze, Silver and Gold Awards for consistent performance
- Revitalized employee engagement team through engaging activities and impactful Town Hall assistance
- Delivered invaluable SME support to onboarded team members and trainees across multiple sites
- Proposed various process improvement Ideas for refinement of the process and risk reduction
INTERNSHIP
- Hindalco Industries Ltd- MAY 2018- JUNE 2018
- Financial Analysis
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Account Management Ops Analyst
Bank of America
02.2022 - Current
Senior Team Member
Shambhavi Diagnostics Pvt. Ltd.
08.2019 - 02.2022
MBA - Finance And Operation
Lloyd Institute of Engineering And Technology
B.com(Hons) - Accounting And Taxation
School of Management Sciences