Vikas Singha
Sales Professional
New Delhi,Delhi
Summary
Visionary, results-oriented Sales Leader with 13+ years of experience focused on increasing organization revenue and customer acquisition. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Leverages extensive financial and business acumen to analyze, forecast and manage profitable department, identify key performance indicators, and drive strategies to improve performance and maximize profits.
Overview
4
4
Certifications
2
2
years of post-secondary education
12
12
years of professional experience
Work History
General Manager- Sales/BD
BadaBusiness Pvt Ltd
New Delhi, Delhi
2020.06 - 2020.12
- Led the highest revenue contributor department of the Organization.
- Reviewed Constantly the customer feedback and then suggested ways to improve the process and the customer sales service journey, which increased the satisfaction rate from 81% to 95%.
- Worked closely with the product, marketing and technical teams (field and in-house) to address customer inquiries and product evaluations.
- Managed the financial performance of departmental expenses by ensuring on-going metrics such as labour, overtime, cost of sales, and other expense meet Annual Operating Plan (AOP).
- Successfully managed and supervised a team of 80+ sales professionals.
Deputy General Manager-Sales/BD
BadaBusiness Pvt Ltd
New Delhi, Delhi
2017.11 - 2020.12
- Oversaw the daily operations of 8 Tls, and up to 70+ sales representatives.
- Consistently came up with innovations to decrease expenses and increase revenue.
- Lowered annual expenses while increasing monthly profits.
- Responsible to ensure daily pre-shift meetings are conducted as well as conducts daily briefing meetings.
- Responsible to ensure daily briefing and pre-shift meetings are conducted.
Sr. Manager- Sales/BD
GlobalAct (Badabusiness Pvt Ltd)
New Delhi, Delhi
2015.08 - 2017.10
- Responsible for starting new sales divisions and making sure that sales division meet or exceeded its monthly quota.
- Created all the company sales scripts, rebuttals and bonus structures and incentives to keep all teams motivated and working together.
- Handled major corporate accounts.
- Responsible for hiring and firing sales professionals as needed.
Manager- Business Development
Vivo Health Care Pvt Ltd
Gurugram , Delhi NCR
2014.10 - 2015.10
- Handled corporate sales division.
- Responsible for business development, cold calling, assessing client needs, and identifying solutions
- Lead planning, strategy, negotiation and proposal process.
- Collaborate with cross-functional teams to improve customer service experience.
Client Partner
FranklinCovey South Asia
Gurugram, Delhi/NCR
2012.03 - 2014.10
- Corporate communication with Corporate HR Head’s and key decision makers of company.
- Generate qualified leads (nominations) through cold calling, Emails and Providing Information, benefits and features about the Workshop to the Potential Customer.
- Training Need Analyzing, Competency Mapping, Presentations, 360 Degrees Pre-post Profiling.
- Meeting clients Face to Face whenever required to sell High Value Programs.
Sales Representative
Navigant Technologies Pvt Ltd
Gurugram, Delhi/NCR
2009.03 - 2012.03
- Achieve quota for outbound and answered call inquiries as well as number of Qualified Meetings per month by using effective cold calling and objection handling skills.
- Providing Information, benefits and Features about the product to the potential customers.
- Generate Qualified leads/Meetings for the client (Dassault Systems) sales team.
- Work with other members of the organization to ensure overall team success.
Education
Bachelor of Arts - Economics
Chattarapati Shahuji Maharaj
Kanpur 2009.06 - 2011.07
Skills
Sales Knowledge
Business Development
Lead Generation and Tele calling
Revenue Growth
Team Building
Training and Development
Business Planning
Customer satisfaction and Retention
Certification
Personal Development and Hospitality Certificate from Frankfinn Institute
Timeline
General Manager- Sales/BD
BadaBusiness Pvt Ltd
2020.06 - 2020.12
Deputy General Manager-Sales/BD
BadaBusiness Pvt Ltd
2017.11 - 2020.12
Sr. Manager- Sales/BD
GlobalAct (Badabusiness Pvt Ltd)
2015.08 - 2017.10
Manager- Business Development
Vivo Health Care Pvt Ltd
2014.10 - 2015.10
Client Partner
FranklinCovey South Asia
2012.03 - 2014.10
Bachelor of Arts - Economics
Chattarapati Shahuji Maharaj
2009.06 - 2011.07
Sales Representative
Navigant Technologies Pvt Ltd
2009.03 - 2012.03