Vikas Singha
Sales Professional
New Delhi,Delhi
Summary
Visionary, results-oriented Sales Leader with 13+ years of experience focused on increasing organization revenue and customer acquisition. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Leverages extensive financial and business acumen to analyze, forecast and manage profitable department, identify key performance indicators, and drive strategies to improve performance and maximize profits.
Overview
4
4
Certifications
2
2
years of post-secondary education
12
12
years of professional experience
Work History
General Manager- Sales/BD
BadaBusiness Pvt Ltd
New Delhi, Delhi
06.2020 - 12.2020
- Led the highest revenue contributor department of the Organization.
- Reviewed Constantly the customer feedback and then suggested ways to improve the process and the customer sales service journey, which increased the satisfaction rate from 81% to 95%.
- Worked closely with the product, marketing and technical teams (field and in-house) to address customer inquiries and product evaluations.
- Managed the financial performance of departmental expenses by ensuring on-going metrics such as labour, overtime, cost of sales, and other expense meet Annual Operating Plan (AOP).
- Successfully managed and supervised a team of 80+ sales professionals.
Deputy General Manager-Sales/BD
BadaBusiness Pvt Ltd
New Delhi, Delhi
11.2017 - 12.2020
- Oversaw the daily operations of 8 Tls, and up to 70+ sales representatives.
- Consistently came up with innovations to decrease expenses and increase revenue.
- Lowered annual expenses while increasing monthly profits.
- Responsible to ensure daily pre-shift meetings are conducted as well as conducts daily briefing meetings.
- Responsible to ensure daily briefing and pre-shift meetings are conducted.
Sr. Manager- Sales/BD
GlobalAct (Badabusiness Pvt Ltd)
New Delhi, Delhi
08.2015 - 10.2017
- Responsible for starting new sales divisions and making sure that sales division meet or exceeded its monthly quota.
- Created all the company sales scripts, rebuttals and bonus structures and incentives to keep all teams motivated and working together.
- Handled major corporate accounts.
- Responsible for hiring and firing sales professionals as needed.
Manager- Business Development
Vivo Health Care Pvt Ltd
Gurugram , Delhi NCR
10.2014 - 10.2015
- Handled corporate sales division.
- Responsible for business development, cold calling, assessing client needs, and identifying solutions
- Lead planning, strategy, negotiation and proposal process.
- Collaborate with cross-functional teams to improve customer service experience.
Client Partner
FranklinCovey South Asia
Gurugram, Delhi/NCR
03.2012 - 10.2014
- Corporate communication with Corporate HR Head’s and key decision makers of company.
- Generate qualified leads (nominations) through cold calling, Emails and Providing Information, benefits and features about the Workshop to the Potential Customer.
- Training Need Analyzing, Competency Mapping, Presentations, 360 Degrees Pre-post Profiling.
- Meeting clients Face to Face whenever required to sell High Value Programs.
Sales Representative
Navigant Technologies Pvt Ltd
Gurugram, Delhi/NCR
03.2009 - 03.2012
- Achieve quota for outbound and answered call inquiries as well as number of Qualified Meetings per month by using effective cold calling and objection handling skills.
- Providing Information, benefits and Features about the product to the potential customers.
- Generate Qualified leads/Meetings for the client (Dassault Systems) sales team.
- Work with other members of the organization to ensure overall team success.
Education
Bachelor of Arts - Economics
Chattarapati Shahuji Maharaj
Kanpur 06.2009 - 07.2011
Skills
Sales Knowledge
undefinedCertification
Personal Development and Hospitality Certificate from Frankfinn Institute
Timeline
General Manager- Sales/BD
BadaBusiness Pvt Ltd
06.2020 - 12.2020
Deputy General Manager-Sales/BD
BadaBusiness Pvt Ltd
11.2017 - 12.2020
Sr. Manager- Sales/BD
GlobalAct (Badabusiness Pvt Ltd)
08.2015 - 10.2017
Manager- Business Development
Vivo Health Care Pvt Ltd
10.2014 - 10.2015
Client Partner
FranklinCovey South Asia
03.2012 - 10.2014
Bachelor of Arts - Economics
Chattarapati Shahuji Maharaj
06.2009 - 07.2011
Sales Representative
Navigant Technologies Pvt Ltd
03.2009 - 03.2012
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