Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Personal Information
Affiliations
Timeline
VIKAS SINHA

VIKAS SINHA

Associate
Bilaspur, Gurgaon,HR

Summary

Dynamic team leader with a proven track record in employee training and project management. Strong ability to coordinate workflow and foster collaboration, ensuring timely project completion and high-quality outcomes.

Proficient in overseeing daily operations and training new staff. Known for fostering a collaborative work environment while ensuring compliance with quality standards and enhancing team performance through effective leadership.

Overview

20
20
years of professional experience

Work History

Supervisor

Myntra MH RSC
Gurgaon
02.2022 - Current
  • Handling the dispatch operations.
  • Supervised daily operations in fast-paced retail fulfilment centre.
  • Coordinated workflow among team members to ensure timely processing.
  • Trained new staff on company policies and safety procedures.
  • Resolved team conflicts and facilitated effective communication among staff members.
  • Directed and supervised a team of 25 employees in daily operations.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Acted as a liaison between upper management and staff, facilitating open communication.

Team Leader

Shadowfax Technologies Pvt. Ltd.
04.2018 - 02.2022
  • Led daily team meetings to align project goals and address challenges.
  • Coordinated workflow among team members to ensure timely project completion.
  • Trained new employees on company procedures and best practices.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Completed daily quality assurance duties to provide feedback for improvements.

Proprietor

The Sinha Enterprises
AURANGABAD
04.2013 - 03.2018
  • Managed daily operations for The Sinha Enterprises, ensuring smooth workflow.
  • Built and enhanced relationships with clients to boost revenue.
  • Created marketing materials such as brochures, flyers, ads.
  • Worked for Court related filing services & Land reform department related documentations.

Sales Manager

Intercraft Trading Pvt. Ltd.
Delhi-NCR
12.2008 - 04.2013
  • Managed sales team to drive product promotions and customer engagement.
  • Developed training materials for new sales representatives and ongoing staff education.
  • Conducted regular sales meetings to review performance and strategize improvements.
  • Managed daily operations of sales department, including supervision of staff members.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.

Personal Financial Consultant

Reliance Money
12.2007 - 12.2008
  • Analyzed client financial data to provide tailored investment solutions.
  • Educated clients on various financial products and investment strategies.
  • Strengthened client relationships by conducting routine portfolio reviews to measure plan success.

Team Member

Pizza Hut
08.2005 - 11.2007
  • Prepared pizzas according to customer specifications and quality standards.
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Operated kitchen equipment safely and effectively during busy periods.
  • Assisted team members with food preparation and order assembly tasks.
  • Handled cash transactions accurately and provided change to customers.
  • Collaborated with coworkers to ensure timely service during peak hours.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Looked for ways to go above and beyond job requirements.
  • Identified opportunities for process improvements within the department.

Education

Graduation (BCA) -

I I S E, Lucknow
06-2005

Hr.Sec -

C.B.S.E Board
04-2000

GPA: 59.8%

S.S.L.C -

C.B.S.E Board
04-1998

GPA: 59.6%

Advance Diploma in Computers - ADCA

Skills

  • Team leadership
  • Performance evaluation
  • Shift scheduling
  • Staff recruitment
  • Work planning and prioritization
  • Overseeing daily activities
  • SOP adherence
  • Teamwork and collaboration
  • Workflow management
  • Leading team meetings
  • Key performance indicators
  • Team motivation
  • Work planning
  • Quality improvement
  • Team supervision
  • Loss prevention

Languages

  • English
  • Hindi

Disclaimer

I assure you that the given details are true to the best of my knowledge. References will be provided if asked.

Personal Information

  • Aadhar Number: 820344981915
  • Date of Birth: 01/24/83
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Hindu

Affiliations

  • Six stations trained in Pizza Hut
  • Managed sales, manpower, and stocking in 24 stores in Delhi-NCR at Intercraft Trading Pvt Ltd
  • Joined GC in Shadowfax Tech Pvt. Ltd, I was promoted to team leader in two months

Timeline

Supervisor - Myntra MH RSC
02.2022 - Current
Team Leader - Shadowfax Technologies Pvt. Ltd.
04.2018 - 02.2022
Proprietor - The Sinha Enterprises
04.2013 - 03.2018
Sales Manager - Intercraft Trading Pvt. Ltd.
12.2008 - 04.2013
Personal Financial Consultant - Reliance Money
12.2007 - 12.2008
Team Member - Pizza Hut
08.2005 - 11.2007
I I S E - Graduation (BCA),
C.B.S.E Board - Hr.Sec,
C.B.S.E Board - S.S.L.C,
- Advance Diploma in Computers, ADCA

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