Vikas Verma
Gurugram
Summary
Dynamic HR Transformation Senior Manager with a proven track record in process excellence and operational efficiency. Expertise in design thinking and stakeholder collaboration, driving HR process redesign and optimizing service delivery to enhance client relationships.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Manager - HR Transformation, Advisory, Consulting, and Business Development
CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
Gurugram
03.2022 - Current
- Driving continuous improvement in HR services by optimizing processes, implementing innovative HR technology, ensuring operational efficiency, and fostering a culture of operational excellence within the HR department.
- Leading consulting and transformation engagements by collaborating with global stakeholders to standardized and optimize HR processes.
- Designing Intellectual Capital for best-in-class HR processes by creating global process blueprints and reference materials for the target stakeholders.
- Consulting engagements to identify End-to-End HR landscape challenges by understanding the current state and bringing them under the needs of the organization within the boundaries of countries regulatory requirements.
- Participating in Global Process design workshops with different stakeholders to carve a unified, efficient, and employee-centric HR ecosystem.
- Enhancing client relationships to provide value-added services and identify consulting opportunities.
HRO Domain Lead
INFOSYS BPM LTD
Jaipur
03.2017 - 03.2022
- Established shared service centers inside Infosys and client owned delivery centers.
- Participated in Transitions and Transformation of various HRO deals from initiation to completion - with the objective to have a risk-free set up of HRO processes within and outside of Infosys Delivery Centers.
- Demonstrated HRO capabilities in RFPs, banding exercises, correct shorability analysis, lift vs. fix vs. shift decisions, scoping, due diligence, process design and definition, associate onboarding, deploying the appropriate KPIs, and benchmarking; took part in the pre-sales process.
- Kept an eye on the 'Run' portion of the company to identify and address any unwelcome alterations to the procedures and guidelines decided upon with the client.
- Coordinated with the client on all performance measurements, including process flows, adding scope or FTEs, altering the billing schedule, and implementing any change controls on the BAU.
- Supported HR Consulting projects in Conducting Benchmarking Analysis, doing a Maturity Assessment of the as-is process, Volume metric analysis & Identifying Transformation Opportunities.
- Engaged with different clients in their process excellence workshops.
Kolkata
09.2013 - 01.2017
- Participated in the worldwide implementation of the SAP Payroll module and tested the G2 run, GV, payroll interface, simulation, and SSL connectivity.
- Managed multi-national payroll operations, encompassing Pre, Run, and Post Payroll tasks such as completing inputs, validating, resolving discrepancies, calculating taxes, garnishing, calculating gross to net, and generating payroll reports.
- Monitored year-end payroll tasks, including generating and mailing yearly income statements (Form 16, P45, BIR 2316, W2, and Payment summary).
- Contributed to monthly statutory payroll reports for PhilHealth, SINDA, Employee CPF, CIPP, SDL, PF, PT, NPS, SSS, HDMF, and MBMF.
- Streamlined all hire to retire procedures, including onboarding, promotions, transfers, international assignments, relocation, letter generation, and separations, functioning well on a daily basis.
- Ensured that every Operating Level Agreement and Service Level Agreement is fulfilled daily.
- Executed continuous improvement measures for the operations.
HR Shared Services Administrator
HARSCO INDIA SERVICES PVT. LTD.
Hyderabad
10.2012 - 05.2013
- Onsite transition team resource for UK HR Admin process (Oracle Application/ PeopleSoft) for Harsco UK Infrastructure Pvt.
Kolkata
05.2011 - 07.2012
- Experienced on year-end activities and P11D process; completed of Interim Payroll BACS and 3rd Party payments schedules to ensure payment to employees'/ provider bank accounts in line with monthly timetable.
Jabalpur
02.2010 - 03.2011
- Set and tracked sales goals and implement strategies for driving growth; maintained sales records and provide quarterly sales reports.
Senior Consultant
CAPGEMINI INDIA PVT. LTD.
Pune
07.2008 - 12.2009
- Worked as a Senior Analyst and a Consultant for Credit Suisse Bank Ltd. for its end-to-end Human Resource Operations.
- The process encompassed 5 core geographies (UK, US, Singapore, Hong Kong and India).
Education
Rani Durgawati Vishwavidyalaya
Jabalpur06-2006
Skills
- HR PROCESS TRANSFORMATION
- PROCESS EXCELLENCE & OPTIMIZATION
- PROCESS REDESIGN/OPERATIONAL SUPPORT
- PROCESS MAPPING
- DESIGN THINKING
- HR SHARED SERVICES
- SAP SUCCESSFACTORS/WORKDAY
- HRMS & WORKFLOW TOOL IMPLEMENTATION
- CHANGE MANAGEMENT STRATEGIES
- GLOBAL PAYROLL MANAGEMENT
- STAKEHOLDER MANAGEMENT
- POLICIES AND COMPLIANCE
- LEADERSHIP & TEAM MANAGEMENT
Languages
- English
- Hindi
Personal Information
- Date of Birth: 08 July
- Nationality: Indian
Certification
Certified Payroll Specialist (Middle Earth)
Connected Manager & Engagement Manager
LEAN
Six Sigma
L2 Industry Certification
Timeline
Senior Manager - HR Transformation, Advisory, Consulting, and Business Development
CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
03.2022 - Current
HRO Domain Lead
INFOSYS BPM LTD
03.2017 - 03.2022
09.2013 - 01.2017
HR Shared Services Administrator
HARSCO INDIA SERVICES PVT. LTD.
10.2012 - 05.2013
05.2011 - 07.2012
02.2010 - 03.2011
Senior Consultant
CAPGEMINI INDIA PVT. LTD.
07.2008 - 12.2009
Rani Durgawati Vishwavidyalaya
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