Vikas Yadav
Pharmacist
Mumbai
Summary
Proven Operations Executive with a track record of enhancing operational performance at QI Spine Lifecare Pvt Ltd through strategic planning and effective problem-solving. Skilled in operations management and process improvements, demonstrated by significant enhancements in efficiency. Excelled in building client relationships, boosting customer satisfaction, and mastering inside sales techniques.
Overview
2
2
years of professional experience
Work History
Operations Executive
QI Spine Lifecare Pvt Ltd
07.2023 - 01.2025
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Used data-driven decision-making techniques to identify areas of improvement within operations processes.
- Implemented strategic initiatives that resulted in significant improvements in operational performance.
Inside Sales Executive
Alpine Health LLP
12.2022 - 06.2023
- Built strong relationships with clients through regular follow-ups, resulting in repeat business and referrals.
- Participated in weekly team meetings to review performance metrics against targets set by management, identifying areas for improvement where necessary.
- Boosted customer satisfaction by providing timely and accurate information about products, pricing, and promotions.
- Participated in ongoing professional training programs to further hone selling skills and stay current with best practices in inside sales techniques.
Education
B.Pharmacy -
Oriental University Indore
Indore, India 04.2001 -
Skills
Strategic planning and execution
Operations Management
Supply Chain Management
Process Improvements
Timeline
Operations Executive
QI Spine Lifecare Pvt Ltd
07.2023 - 01.2025
Inside Sales Executive
Alpine Health LLP
12.2022 - 06.2023
B.Pharmacy -
Oriental University Indore
04.2001 -