Vikas Yadav
Restaurant General Manager
Moradabad,UP
Summary
Experienced restaurant and café manager with a strong record in staff leadership, inventory control, and customer service. Skilled at running smooth daily operations, maintaining standards, and improving efficiency.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Restaurant Manager
Devyani International
01.2026 - Current
- Managed daily restaurant operations, ensuring smooth service flow and consistent customer experience.
- Coordinated staff schedules, task allocation, and shift handovers to maintain operational coverage.
- Monitored food safety, hygiene, and sanitation standards to support compliant restaurant operations.
- Oversaw cash handling, billing accuracy, and closing procedures using restaurant POS systems.
Cafe Manager
Costa Coffee
07.2024 - 01.2026
- Managed daily café operations, maintaining smooth service and consistent customer experience.
- Scheduled staff shifts, balancing coverage with labor efficiency and peak trading demand.
- Trained team members on espresso standards, service routines, and health procedures.
- Monitored stock levels, ordered supplies, and reduced waste through tighter inventory control.
Assistant Cafe Manager
Costa Coffee
02.2023 - 07.2024
- Supervised daily cafe operations, maintaining service standards and smooth workflow across front and back of house.
- Supported store manager with rota planning, team coordination, and shift handovers.
- Monitored stock levels, ordered supplies, and reduced product shortages through accurate inventory checks.
- Trained new team members on espresso preparation, food safety, and customer service procedures.
Shift Manager
Costa Coffee
07.2021 - 01.2022
- Supervised daily shift operations, ensuring smooth service flow and consistent team performance.
- Managed opening and closing procedures, maintaining cash controls and store readiness.
- Coordinated barista tasks, balancing service priorities with product quality and customer satisfaction.
- Monitored stock levels, replenished supplies, and reduced waste through accurate inventory checks.
Sr Team Member
KFC (Yum Brands India)
11.2014 - 01.2016
- Supervised crew members during peak service, maintaining order accuracy and smooth customer flow
- Coordinated kitchen and front-counter operations to reduce delays and improve service consistency
- Trained new team members on food safety, hygiene standards, and restaurant procedures
- Monitored inventory levels and restocked ingredients to support uninterrupted food preparation
Education
BBA - Finance & Accounting
Hindu Collage Moradabad
Moradabad, India 04.2001 -
Skills
Team management
Inventory control and record keeping
Customer engagement
Staff management
Timeline
Restaurant Manager
Devyani International
01.2026 - Current
Cafe Manager
Costa Coffee
07.2024 - 01.2026
Assistant Cafe Manager
Costa Coffee
02.2023 - 07.2024
Shift Manager
Costa Coffee
07.2021 - 01.2022
Sr Team Member
KFC (Yum Brands India)
11.2014 - 01.2016
BBA - Finance & Accounting
Hindu Collage Moradabad
04.2001 -