VIKAS GUPTA
Technical Manager - QA
Gurgaon,HR
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Quality-oriented experienced testing management professional with over 18 years in the IT industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals. Managing and directing the QA teams in technical, functional, and non-functional aspects, using influence and adaptive communication strategies to make them productive and remove the day-to-day testing roadblocks. Excels in fast-paced and dynamic roles with precise time management and strong command of quality standards and reporting processes.
Overview
18
18
years of professional experience
5
5
Certification
Work history
Technical Manager
HCL Technologies
Gurgaon, INDIA
06.2021 - Current
- Driving daily testing operations and implementing strategies ensuring project quality with optimal resource utilization under aggressive schedules, adhering to test plan and budget.
- Managing testing priorities, resource allocation, test plan, risks, tools technologies, schedule, scoping, hiring, and work delegation.
- Continuously streamline and improve testing life cycle to ensure test planning, execution, and reporting are effective and result-oriented.
- Conduct management duties under Agile/ Scrum methods, waterfall, and hybrid models. Monitoring, controlling and tracking entire testing activities, tasks and deliverables.
- Building, deploying and managing cloud/in-premise isolated test environments for testing.
- Provide leadership, performance feedback, mentoring, and career development planning to team members.
- Guided, coached, led project teams, delegating tasks and evaluating progression of project pace.
- Appraised and monitored technical staff performance to identify development opportunities and promote growth.
- Participated in implementation of organizational goals and strategic planning.
- Presented information clearly and concisely to engage technical and non-technical audiences.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Created automated testing frameworks to reduce costs across quality assurance activity.
- Made follow-ups on allocated action items to meet project ETAs.
- Mitigated potential risks, implementing proactive strategies to address key issues.
Technical lead
Intersoft Data Labs
Gurgaon, India
12.2019 - 05.2021
- Led sizeable cross-functional QA teams for critical technology to revamp from monolithic to microservice architecture using Rest APIs.
- Managed team of 8 personnel focused on implementing resolutions and updates.
- Measured productivity to identify bottlenecks and implement improvements.
- Determined technical requirements needed for delivery of project.
- Created action plans for timely resolution of technical risks, issues and conflicts.
- Tracked computer system and network performance to identify root causes of issues.
- Conducted and completed quality assurance checks for new products.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Coordinated hiring, recruitment and training strategies to build successful QA team.
- Streamlined processes to improve and optimize project operations.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
Sr. Performance Test Lead
OneShield Software
Gurgaon, India
08.2015 - 11.2019
- Project Planning, Effort Estimations, Controlling, Monitoring, and Deployments of products.
- Collated performance data to create reports and dashboards identifying weaknesses and opportunities.
- Collaborated with management to develop and implement Key Performance Indicators, improving productivity and growth in line with key business objectives.
- Performed root cause analysis to identify key issues and proactively address concerns.
- Designed and executed performance frameworks and processes to support delivery of key objectives.
Performance Test Lead
Birlasoft India Ltd
Noida, India
10.2014 - 08.2015
- Provide governance and leadership of performance engineering practices to deliver best-in-class performance, availability, scalability, and reliability.
- Identified current inefficiencies and recommended changing functionality or behaviors to eliminate concerns.
- Monitored system performance using recognized and agreed criteria.
- Developed and implemented system testing plans in support of deployments.
- Navigated multiple application-specific interfaces to carry out analysis.
Associate Performance Lead
Fareportal India Pvt Ltd
Gurgaon, India
05.2012 - 09.2014
- To understand the business process area for performance testing for various parts of an application.
- Generated key performance reporting to enhance insight and make improvement recommendations.
- Communicated technical insights clearly and concisely to non-technical audiences for improved understanding and engagement.
- Reported on service-level agreement adherence and raised areas requiring improvement action.
- Highlighted performance issues to reduce gaps and enable aligned tracking with current business plans.
- Collated performance data to create reports and dashboards identifying weaknesses and opportunities.
- Designed and executed performance frameworks and processes to support delivery of key objectives.
Sr. QA Engineer
One97 Communication Ltd (PayTM)
Noida, India
11.2009 - 08.2011
- Requirement analysis and Gap Analysis Document (GAD) creation based on requirement document.
- Collaborated with theengineering team to communicate and achieve quality standards and outputs.
- Monitored and assessed quality performance to gauge progress.
- Defined corrective actions for non-conforming products and complaints for continued quality improvements.
- Prioritized conflicting requirements, met tight deadlines and kept projects on-task.
- Inspected and troubleshot product and production discrepancies.
- Corresponded with teams and across sites to consistently apply best practices across organization.
Sr. Software Engineer
Nucleus Software's Export Ltd
Noida, India
08.2008 - 10.2009
- Setting up all test environments with different-different Test data.
- Created comprehensive test plans, test scripts and use cases to reflect testing objectives.
- Evaluated and identified requirements to plan testing phase thoroughly.
- Reviewed test plans and procedures to provide adequate coverage of system requirements.
- Collaborated with technical personnel to resolve inefficiencies and bottlenecks.
- Established functional and technical specifications and standards to drive quality.
- Led training for new hires and to cover updates to testing and reporting procedures.
Education
Master of Computer Application - Computers
04.2002 - 03.2005
A Regular Master's Degree
- Completed Masters in Computer Application
- Graduate with MCA
- Level 73% in First Grade
Bachelor of Computer Application - Computers
04.1999 - 03.2002
A Regular Bachelor's Degree
- Course of study in Computer Science
- Graduate with BCA Degree
- Level 60% in First Grade
Skills
- Leadership Skills
- Problem-Solving Skills
- Interpersonal Skills
- Team Leadership
- Issue resolution
- Conflict Resolution
- Project Management
- Agile project management
- Staff mentoring
- Performance appraisals
- Customer-focused
- Problem-solving
Certification
- PMP- PMI, PMP: 2796793, 08/2020
- AWS Solution Architect, AWS: VTRMVQJCNJF412SW, 07/2020
- Certified Scrum Master, CSM, 03/2014
- Scrum Fundamentals
- ISTQB -International Software Testing Qualification Board, 02/2006
Languages
English
Fluent
Hindi
Native
Punjabi
Upper intermediate
Accomplishments
- First position in the Leadership Development Program (LDP) at Fareportal India Pvt. Ltd.
- Awarded 'Star of the Week' for delivering Bug-Free Applications & Excellent work in One97 Comm. Ltd.
- Awarded with 'Bravo award' for Work Excellence & Innovation in HCL Technologies Ltd.
- Awarded 'Gold Line Spot’ twice for delivering high-quality projects in HCL Tech Ltd.
- Won the 'Value Creator’ award by the client Comverse.
Timeline
Technical Manager - HCL Technologies
06.2021 - Current
Technical lead - Intersoft Data Labs
12.2019 - 05.2021
Sr. Performance Test Lead - OneShield Software
08.2015 - 11.2019
Performance Test Lead - Birlasoft India Ltd
10.2014 - 08.2015
Associate Performance Lead - Fareportal India Pvt Ltd
05.2012 - 09.2014
Sr. QA Engineer - One97 Communication Ltd (PayTM)
11.2009 - 08.2011
Sr. Software Engineer - Nucleus Software's Export Ltd
08.2008 - 10.2009
Kurukshetra University - Master of Computer Application, Computers
04.2002 - 03.2005
Kurukshetra University - Bachelor of Computer Application, Computers
04.1999 - 03.2002
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