Vikash Aggarwal
Travel & Visa
Rishra,West Bengal
Summary
Experienced senior-level professional in Business Development, Product Management, Brand Management, and Customer Servicing within the Travel Trade industry. Successfully managed client, airline, and supplier relationships across multiple branches, overseeing ticketing, visa process, and tour packages. Skilled in operating systems such as Amadeus and Galileo, proficient in branch functions, ticketing procedures, and airline reporting. Proven track record of consistent business growth, leading teams to achieve corporate targets and build strong client and vendor partnerships. Effective communicator with exceptional interpersonal skills, adept at implementing business plans to drive profitability in complex environments.
Overview
25
25
years of professional experience
2001
2001
years of post-secondary education
3
3
Languages
Work History
Manager
Fly High India Holidays
Kolkata
09.2022 - 10.2024
- Streamlined operations and prioritized tasks, adding to increase revenue by 25%
- To maintain relations with Clients / Airlines & Suppliers
- Monitoring, Guiding & Issuance of Domestic / International Tickets.
- Handling various country Visa and their Documentation.
- Curating Domestic & International Packages.
- Managed approximately 25 Incoming Calls / Emails / Whats up Messages per day from Customers.
- Oversaw daily operations, ensuring seamless coordination among departments to enhance guest experiences.
- Accomplished multiple tasks within established time frames.
Manager
Aarambh Travels
Serampore
01.2016 - 08.2022
- Overall Responsible To maintain relations with & Suppliers
- Handling various country Visa and their Documentation.
- Managed budget allocations and financial reporting, maintaining cost control while optimizing resource utilization.
- Established partnerships with local vendors to enhance service offerings and ensure quality in travel arrangements for clients.
- Managed and motivated employees to be productive and engaged in work.
Manager
Paras Travels
Kolkata
12.1999 - 12.2015
- Company Overview: A reputed IATA Travel Agency
- To maintain relations with Clients / Airlines & Suppliers
- To manage all the 3 Branches (Delhi / Bhubaneswar & Ranchi)
- Monitoring, Guiding & Issuance of Domestic / International Tickets, Visa & Tour Packages.
Education
Bachelor of Commerce - Commerce
Umesh Chandra College
Kolkata03.2001
Skills
- Collaborative team management
- Operational efficiency
- Goal-oriented planning
- Collaborative decision-making
- Documentation expertise
- Global insight
- Travel itinerary planning
- Coordination of travel arrangements
- Service excellence
- Travel destination evaluation
- Effective troubleshooting skills
Professional Summary
24, Freelancer, 10/01/24, Manager, Fly High India Holidays, 09/01/22, 10/01/24, Manager, Aarambh Travels, 01/01/16, 08/01/22, Manager, Paras Travels, Kolkata, 12/01/99, 12/01/15, Strategic Planning, Budgeting, Sales, Customer Servicing, Commercial Operation, Revenue Enhancement, Product Management, Product Creation, Sales Promotions, New Area Development, Liaison / Coordination, Product Launches, Team Management, Negotiating with Airlines, MIS, Identifying and developing new areas for long term revenue growth, Conducting competitor analysis, Planning monthly / annual goals and budgets, Creating new products / areas, Developing new Channel partners, Identifying and networking with financially strong channel partners, Evaluating performance & monitoring dealer sales, Attending to client concerns & complaints, Interacting with customers for feedback, Building and maintaining business relationships, Organizing training programs for new recruits, Leading and monitoring team performance, Preparing advertisement & promotional budgets
Previous Assignments
Articled, Babita Associates (C.A. Firm), 06/01/96, 11/01/98, Oversaw audit of accounts and finance of various clients including individuals, companies and Banks.
Passport Details
J7567719
Number Of Dependents
2
Personal Information
Date of Birth: 01/20/80
Job Profile
- Leading a team for developing new markets
- Overseeing office administration
- Appointing new agents for business sales
- Delivering quality service to clients
- Negotiating with suppliers
- Handling airline matters and ticket bookings
- Finalizing deals with clients and corporates
- Researching and developing new destinations
Timeline
Manager
Fly High India Holidays
09.2022 - 10.2024
Manager
Aarambh Travels
01.2016 - 08.2022
Manager
Paras Travels
12.1999 - 12.2015
Bachelor of Commerce - Commerce
Umesh Chandra College
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