Net Suite
Years of working experience in OTC domain
Vikash Chejara
Accounts Receivable specialist
Gurgaon,HR
Summary
Dynamic and results-oriented professional with a proven track record at ChargePoint Technologies PVT LTD, having 5+ years’ working experience with strong understanding of Accounts Receivables processes and month- end reporting, coupled with my proficiency in collections, dispute resolution, and customer service, will enable me to make a valuable contribution to the organization. Praised for being a quick learner, critical thinker, and a team player. Adaptable to the multicultural environment with an ability to thrive in a fast paced and deadline driven setting.
Overview
5
5
Work History
AR Renewal Specialist
ChargePoint Technologies PVT LTD
01.2024 - Current
- Manage collection of invoices and invalid deduction as per the service usage report.
- Set up new vendor on customer's respective portals - i.e. - Vendor Cafe, Real Page, Oracle, SAP Ariba.
- Upload invoices on customer's respective portals as per the PO issued.
- Provide packing slips to the customers for their new token renewals.
- Collect Tax Exemption certificate from customers and upload on Avalara portal to credit the Tax levied on invoices.
- Work on new SO's on hold and resolve the ongoing disputes with customer to increase the credit limit & release the SO.
- Send Final demand letters on the delinquent accounts to improve the cash flow and reduce the Bad Debt impact.
- work with the internal teams on customer's ad-hock requests related to Revenues, quotations, new agreement creation.
- work with the service provider team on process improvement, customer escalations and ad-hock requests.
Management Trainee
GENPACT India Pvt Ltd
12.2019 - 10.2023
- Manage collections of invoices and invalid deductions
- Response to email/call queries about disputed invoices/deductions
- Follow up on Past due invoices via email and calls
- Provide supporting/Backup documents for >90 invoices and resolve the issues Connect with Customers on Scorecard calls to discuss the portfolio
- Monitor multiple outlook mailboxes and work on the ad-hock requests
- Research on deductions related to shortage, overage and damages
- Raise claims in SAP P-67/Salesforce for disputed items
- Work on Bill Trust for payment, remittance and invoice details
- Allocate cash to respective invoices based on remittance details
- Research on short payment, overpayment, unapplied & unidentified payments
- Process refunds for disputes, duplicates, and over-payments
- Connect with the warehouse/ carriers for BOL & PODs
- Communicate monthly initiative progress to stakeholders
- Prepare and share Statement of Accounts with Customers
- Create various reports: Aging, Collection, Total AR, Deductions etc
- Lead a team of two Process Associates, managing schedules/reviews/tasks.
Process Associate
GENPACT India Pvt Ltd
01.2016 - 08.2016
- Response to email/call queries related to disputed invoices/deductions
- Monitor multiple outlook mailboxes and work on the ad-hock requests
- Manage the collection of invoices and invalid deductions
- Follow up on Past due invoices via email and calls
- Provide supporting/Backup documents for >90 invoices and resolve the issues
- Allocate cash to respective invoices based on remittance details
- Research on short payment, overpayment & duplicate payments
- Research on unapplied payments and apply it as per customer request
- Perform daily reconciliation between ERP and bank statement
- Process refunds for disputes, duplicates, and over-payments
Education
Master of Commerce -
University of Rajasthan
07.2013 - 06.2015
Bachelor of Commerce -
University of Rajasthan
07.2010 - 06.2013
Skills
Excellent customer service skills
Excellent work management skills
Capable of working both - independently and part of a Team
Ability to follow up with clients in a timely professional manner
Skilled at working effectively under pressure
Additional Information
ACHIEVEMENTS :-
- Trained, tested, and certified in Lean methodology; successfully implemented two Lean ideas.
- Trained in GB methodology.
- Received Reward and Recognition for exceptional performance.
- Received DIP Bonus Reward for best performance in Genpact
Software
SAP – P08
SAP – P40, P41 (S4HANA)
Salesforce
Bill Trust
Power BI
MS Office
Hobbies
- Cooking
- Light Music
- Surfing Internet
Languages
English
Hindi
Disclaimer
I hereby declare that the information given above is true and to the best of my knowledge.
Timeline
AR Renewal Specialist
ChargePoint Technologies PVT LTD
01.2024 - Current
Management Trainee
GENPACT India Pvt Ltd
12.2019 - 10.2023
Process Associate
GENPACT India Pvt Ltd
01.2016 - 08.2016
Master of Commerce -
University of Rajasthan
07.2013 - 06.2015
Bachelor of Commerce -
University of Rajasthan
07.2010 - 06.2013
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