Summary
Overview
Work History
Education
Skills
Computerknowledge
Dataentrykeyskills
Customercareexecutivekeyskills
Nonvoiceexecutivekeyskills
Personaldetail
Disclaimer
Certification
Languages
Timeline
Generic
VIKASH GUPTA

VIKASH GUPTA

Rohrabandh

Summary

Knowledgeable Accountant proficient in laws and procedures governing business operations, tax filings, and regulatory compliance. Handles detail-oriented work in a methodical and organized fashion. Leverages field expertise, resourcefulness, and diligence to make a positive impact on business operations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Accountant

Tech Mahindra PVT LTD
07.2022 - 06.2023
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Gathered financial information, prepared documents, and closed books.
  • Used advanced software to prepare documents, reports, and presentations.
  • Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
  • Prepared and filed tax forms to meet needs of customers.
  • Used accounting software to issue tax returns and prepare consolidated reports.

Accounts Executive

Reliance SMSL Limited
10.2020 - 06.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Analyzed accounts for delinquencies and other ongoing issues.
  • Leveraged industry trends and competitive analysis to improve customer relationship building.
  • Reduced invoice processing time with the adoption of an electronic invoicing system, enhancing the company''s cash flow management.
  • Maintained accurate vendor database by updating contact information and banking details as necessary for seamless transactions.
  • Maintained records by imaging invoices, debits, and credits.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.

Customer Care Representative

Offshoot Agency PVT LTD
10.2018 - 10.2020
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
  • Navigated multiple computer systems and applications to find information.
  • Utilized CRM systems to accurately track customer interactions and update account information.
  • Maintained and managed customer files and databases.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Education

Post Graduation (M.COM) -

R.S.P College, Jharia, Vinoba Bhave University,Hazaribag
01.2018

Graduation (B.COM) -

Sindri College, Sindri, Vinoba Bhave University, Hazaribag
01.2016

Intermediate -

Saraswati Vidya Mandir
01.2013

Matriculation -

Saraswati Vidya Mandir
01.2011

Skills

  • Accounting and bookkeeping
  • Accounts Payable and Receivable
  • Bank Reconciliation
  • Bookkeeping
  • Financial Reporting
  • Tax Preparation
  • General Ledger Entries

Computerknowledge

D.C.A/Tally, MICE, 2015, 81.3

Dataentrykeyskills

  • 45 WPM
  • Knowledge of SQL
  • Microsoft office
  • Team player
  • Strong verbal and written communication skills
  • Attention to details

Customercareexecutivekeyskills

  • Handled customer interactions
  • Problem solving
  • Active Listening
  • Clear communication
  • Empathy
  • Positive Attitude
  • Assertiveness
  • Time Management
  • Knowledge of CRM Software

Nonvoiceexecutivekeyskills

  • Excellent communication
  • Ability to work under pressure
  • Connecting with customers
  • Keeping response times low
  • Excellent Grammar, spelling and punctuation

Personaldetail

Sri Lalan Sah, 08/25/1996, Male, Hindu, Indian, Unmarried, Hindi, English, OBC

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Certification

D.C.A / Tally - MICE (2015) 81.3 %

Languages

English
Advanced (C1)
Hindi
Advanced (C1)

Timeline

Accountant

Tech Mahindra PVT LTD
07.2022 - 06.2023

Accounts Executive

Reliance SMSL Limited
10.2020 - 06.2022

Customer Care Representative

Offshoot Agency PVT LTD
10.2018 - 10.2020

Post Graduation (M.COM) -

R.S.P College, Jharia, Vinoba Bhave University,Hazaribag

Graduation (B.COM) -

Sindri College, Sindri, Vinoba Bhave University, Hazaribag

Intermediate -

Saraswati Vidya Mandir

Matriculation -

Saraswati Vidya Mandir
VIKASH GUPTA