Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Vikash Kumar

Hotelier
Bikramganj
Vikash Kumar

Summary

Enthusiastic service professional with hands on experience in Hospitality and food & beverages operations strong

ability to anticipate guest needs Handle pressure efficiently and maintain a possitive and welcoming atmosphere

passionate about team work quality service and continuous improvement

Overview

4
years of professional experience

Work History

Shiva Oasis Resort

Trainning Captain
10.2024 - 06.2026

Job overview

  • Delivered engaging training sessions to enhance staff performance and service quality.
  • Developed training materials that align with resort standards and operational procedures.
  • Mentored new team members, fostering a collaborative learning environment.
  • Evaluated training programs to ensure alignment with guest satisfaction goals.
  • Coordinated inter-agency training initiatives to improve collaboration between local emergency response organizations.

Fomo Restaurants And Banquet

Senior Steward
05.2023 - 10.2024

Job overview

  • Supervised dining room operations, ensuring seamless service and guest satisfaction.
  • Collaborated with event coordinators to ensure successful execution of large banquets and functions.

Orchha Palace Hotel & Convention Centre

Steward
03.2022 - 04.2023

Job overview

  • Maintained cleanliness and organization in dining areas to enhance guest experience.
  • Assisted in setting up tables and service stations for events and daily operations.
  • Supported kitchen staff by delivering food and beverages efficiently during peak hours.
  • Collaborated with team members to ensure timely service and guest satisfaction.
  • Trained new staff on proper cleaning techniques and customer service standards.

Education

Senior Secondary High School
Bikramganj

Enter your degree

University Overview

High School Tenduni
Bikramganj

High School Diploma

University Overview

Skills

Training evaluation

Mentoring

Technical training

Training needs analysis

Customer relations

Strategic leadership

Team management

Operational planning

Staff development

Teamwork

Customer service

Attention to detail

Time management

Problem-solving

Timeline

Trainning Captain
Shiva Oasis Resort
10.2024 - 06.2026
Senior Steward
Fomo Restaurants And Banquet
05.2023 - 10.2024
Steward
Orchha Palace Hotel & Convention Centre
03.2022 - 04.2023
Senior Secondary High School
Enter your degree
High School Tenduni
High School Diploma
Vikash Kumar Hotelier