Vikash Kumar Yadav
Gurugram
Summary
A Quality Engineer with 2+ years of experience in quality management and handling leading Automobile OEMs with great attention and commitment to develop and implement continuous improvement initiatives through the collection and analysis of data and converting it into Actionable information.
Overview
3
3
years of professional experience
Work History
Quality Resident Engineer (Customer Part Quality)
BOSCH LIMITED
08.2022 - Current
- Customers: Maruti Suzuki India Limited, Hero Moto Corp, JCB
- SPOC for customer for 0 km & Warranty Quality topics
- Joint analysis for RCA of Quality concerns with customer, manufacturing plant Possess and dealerships
- Immediate support of containment onsite and preventive support through RCA & Corrective actions
- Handling different tools for analysis like E-cater, Fifa, Tkwinx, UST for ECU, ABS, ESP and sensors
- Identify & review improvement potential through CIP
- Support Project team in trials at customer premises
- Manpower handling & third-party support for containment & PDI inspection
- Customer complaint analysis and close loop the issue within stipulated time
- Commercial handling/settlement of all reported claims (0KM and Warranty)
- Support in 'Product-Launch-Management' (Pre-Series support)
- Co-ordinate customer management Q-meetings
- Improve customer satisfaction Index.
- Man-mapping: Identify key players, opinion leader and decision makers at customer end
- Release management information for customers
- Reconciliation for Q-claim debits & MIS preparation
- Customers: Maruti Suzuki India Limited, Hero Moto Corp, JCB
- Projects Driven: Reduction in external defect cost by 15% on yearly basis through data analysis and internal corrective actions
- Reduction in 0KM and field complaint through systemic problem-solving approach
Education
Bachelor of technology - Mechanical Engineering
LDC INSTITUTE OF TECHNICAL STUDIES
Allahabad01-2013
Skills
- Give Time to Time KAIZEN for the elimination of rework & quality issues
- Have a deep understanding of 5Y2H Analysis
- Have a good knowledge in 7QC Tools
- Have a deep base in GD&T In process inspection of materials
- Have knowledge in FIFO & LIFO
- Implementing 5S to avoid Accident
- Have expertise in Rejection Analysis
- Quality management & Warranty Handling
- Customer complaint analysis
- Have Knowledge in Project management
- Have good hands in Power BI, MS Excel, MS Word, Power Point
- Sales Force & SAP
- Inter-personal skills
Personal Information
Date of Birth: 04/05/1990
Father Name : Niraj Kumar Yadav
Marital Status:Unmarried
Languages
Hindi
First Language
English
Proficient (C2)
C2
Bengali
Upper Intermediate (B2)
B2
Activities
- Successfully organized various regional events like workshops & trainings through third party.
- Successfully organized cultural events in college.
- Worked as student coordinator in various College events.
Timeline
Quality Resident Engineer (Customer Part Quality)
BOSCH LIMITED
08.2022 - Current
Bachelor of technology - Mechanical Engineering
LDC INSTITUTE OF TECHNICAL STUDIES
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