Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vikash Nishad

Delhi

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

Zomato
02.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customer
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales and minimized wastage through excellent customer service and adherence to standard practices.
  • Developed and implemented successful staff incentive programs to motivate employees.

Shift in Charge

Zepto
12.2023 - 02.2024

Assistant Store Manager

Swiggy
09.2021 - 09.2023

Education

Bachelor of Science - Math (Hons)

Vinoba Bhave University
Hazaribagh, India
04.2018

Skills

  • Inventory Control
  • Time Management
  • Stock management
  • Team Management
  • Hiring and Training
  • Goals and performance
  • Loss Prevention
  • Sales Growth

Timeline

Assistant Store Manager

Zomato
02.2024 - Current

Shift in Charge

Zepto
12.2023 - 02.2024

Assistant Store Manager

Swiggy
09.2021 - 09.2023

Bachelor of Science - Math (Hons)

Vinoba Bhave University
Vikash Nishad