Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Generic
Vikash Singh

Vikash Singh

Senior Quality Assurance Engineer
Bangalore

Summary

Effective quality professional bringing proven success in driving continuous improvement initiatives in Quality Engineer roles. Focused and diligent with commitment to fostering corporate mission. Consistently acknowledged for implementing actionable initiative to reduce error rates and optimize company processes.

Overview

15
15
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Senior QA Engineer II

Rakuten
Bangalore
12.2018 - Current
  • Coordinated with quality control staff to complete inspections.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Supported quality team members during corrective action updates.
  • Developed and implemented comprehensive quality assurance program to guarantee organization products met safety and quality standards.
  • Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
  • Developed action plan for company certification using ISO 9000 standard knowledge.
  • Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
  • Built automated test scripts to handle repetitive software testing work.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Maintained compliance with industry standards and regulatory compliance during managed projects.

Quality Analyst

Infobeans Technologies Ltd
Indore
08.2017 - 09.2018
  • Created Test plan & Script, Defect Management Templates, created Initial test plan and developed test cases and test scripts manually
  • Reviewed Business requirements & SRS, Understanding documents and prepared Test Plans which involved various Test Cases for all assigned module/projects; Review Test Requirements, Creating Test Strategy documents
  • Involved in UAT testing, SIT Testing, Regression Testing and Functional testing
  • Evaluated the outcome of different testing methods, and documented report on the actual outcome versus expected results
  • Attend review meetings to analyze client requirements, and arranging test environment for the execution of test cases
  • Developed training materials, SOPs and work instructions to supplement new team member onboarding.
  • Used Travis CI for building and testing code changes, providing immediate feedback on the success of the change and updating in GitHub
  • Project Duration & Team Size 13 Months , 15 Members
  • Clients & Domains Clients : 1
  • Johnson & Johnson (J&J) & Glaxosmithkline (GSK), Request Management System - RMS
  • Polaris’ Request Management System (RMS) effectively manages the external grant request submission and approval process for multiple activity types in an ever-shifting regulatory environment
  • RMS allows organizations to easily track and report on a variety of request activities, providing requestors, approvers, and administrators full visibility into the grant processing lifecycle
  • RMS tracks the entire workflow of a grant request including registration, request submission, review and approval, contracting (electronic LOA) and payment, outcomes and financial reconciliation, and custom reporting
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Developed and maintained quality assurance procedure documentation.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Defined and implemented quality initiatives to reduce risk.
  • Consulted manuals and process documents to investigate malfunctions.
  • Used TestRail to create presentations, flowcharts and graphs detailing data analysis results.
  • Created and revised procedures, checklists and job aids to reduce errors.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.

Quality Analyst Engineer

TechMatrix Infosolutions
Gurgaon
12.2014 - 07.2017
  • Developed detailed Test Plan for system Testing based on SRD and BRD
  • Involved in writing and implementation of the various Test cases and Test scripts
  • Created Test Cases as per the business requirement and executed them
  • Involved in the complete Software Development Life Cycle (SDLC) by following Rational
  • Interacted with developers, Business & Management Teams and End Users
  • Involved in cross browsing testing of the application on various browsers to ensure it functions
  • Evaluated and documented actual test results against expected results
  • Mobile and tablet device testing
  • Completed regression, positive, negative, integration and functional testing to produce a bug free product
  • Worked with business users to validate application meets their needs
  • Verification and validation for compliance with FDA regulations
  • Interacted consistently with the developers and analysts to determine the types of testing required throughout the Bug Life Cycle (BLC)
  • Assisted the quality assurance team to perform manual and user-acceptance testing for defect tracking prior to release of company's new software
  • Participated in team meetings to understand client requirements, and prepared different test cases to identify the bugs in the program
  • Coordinated with other testers to work on e-commerce business projects, and found defects in bill disk functionality of the mobile application
  • Developed various test case scenarios to detect the possible defects in the software, and assessed its quality to make it bug-free
  • Project Duration & Team Size 30 Months , 45 Members
  • Client & Domain Clients : 1
  • Exelixis & Sunovion
  • Siemens Healthineers
  • Domain : Healthcare & Pharmaceuticals
  • Project Description
  • Healthcare Provider Interaction Portal - HIP
  • HIP allows life science companies to globally integrate and automate processes for managing HCP contracts and payments in a single, web-based platform
  • The portal facilitates domestic and international request types, such as consulting arrangements, advisory boards, speaker programs and research agreements
  • The portal: - Maintains and provides a single source for all customer information and history - Automates business planning, compliance and legal review processes for all HCP contracts and payments - Mitigates compliance risks related to global anti-corruption/ anti-bribery concerns for study sites and investigators - Integrates with existing IT infrastructure - Facilitates global aggregate spend reporting
  • Implemented automated systems to improve accuracy and efficiency of engineering processes.

Software Engineer

Infosys Technologies Ltd
Bangalore
02.2009 - 07.2009
  • Worked with various teams such as software development, system integration to identify defects in the software
  • Coordinated with other interns to test the application using Black box techniques, and prepared reports on findings
  • Developed more than 20 test cases for each module, collected appropriate test data for implementing test case scenarios, and informed the supervisor about the bugs
  • Collaborating with different teams throughout the software development life cycle to create test cases as per business requirements
  • Planning various test case scenarios to detect bugs, classify the errors on the basis of severity, priority, and informing the development team
  • Preparing test case modules for systems, and integration testing to assist in tracking defects
  • Documenting the test cases, their outcome, and the expected results to determine the quality of the software product
  • Developed various test case scenarios to detect the possible defects in the software, and assessed its quality to make it bug-free
  • Project Duration & Team Size 6 Months , 21 Members
  • Client & Domain Client : Bank of America (BOA)
  • Domain : Banking & Finance
  • Web Portal Security Maintenance & Database Management - eSmartBanker eSmartBanker is a complete web based and centralized banking solution covering all the functions of a bank
  • It supports multi currency transactions and all types of delivery channels
  • It is a true web based solution with multi tier architecture and centralized database
  • Tested new applications for usability and adherence to code plan.
  • Coordinated project tasks among multiple departments.
  • Delivered project reports and milestone updates to supervisor.
  • Partnered with team members to learn best practices in software design.
  • Designed enhancements and updates for subsystems of end-user applications software running on local, networked and Internet-based platforms.

Education

B.TECH - Mechanical Engineering

Dr. K N Modi Institute of Engineering & Technology
Ghaziabad, Delhi
07.2004 - 06.2008

12th - PCM

Army Public School
Babina Cantt, Jhansi (U.P)
04.2003 - 03.2004

10th - Science

Army Public School
Babina Cantt, Jhansi (U.P)
04.2001 - 03.2002

Skills

Testing PlatformsWeb & Mobile basedundefined

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 22 in the development of Appbuilder.
  • Supervised team of 12 staff members.
  • Achieved Employee Award by completing all Task with accuracy and efficiency.

Software

API Testing

Cypress

Certification

CSQA - Certified Software Quality Analyst

Timeline

CSQA - Certified Software Quality Analyst

03-2021

Senior QA Engineer II

Rakuten
12.2018 - Current

ISTQB

08-2018

Quality Analyst

Infobeans Technologies Ltd
08.2017 - 09.2018

Quality Analyst Engineer

TechMatrix Infosolutions
12.2014 - 07.2017

Software Engineer

Infosys Technologies Ltd
02.2009 - 07.2009

B.TECH - Mechanical Engineering

Dr. K N Modi Institute of Engineering & Technology
07.2004 - 06.2008

12th - PCM

Army Public School
04.2003 - 03.2004

10th - Science

Army Public School
04.2001 - 03.2002

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Vikash SinghSenior Quality Assurance Engineer