Vikash Srivastava

• Spearheaded development of Pine Labs Online Payment Gateway, resulting in 120% revenue growth and 100x GMV increase.
• Built engineering organization from inception to 80-member team across multiple functions including App, QA, and DevOps.
• Architected platform scalability improvements, boosting transactional capacity from 50 TPS to 5,000 TPS for peak periods.
• Demonstrated deep domain expertise in Card, UPI, Net banking, DCC and MCC transaction processing, including routing, reconciliation, settlements, and failure handling.
• Built strong affordability domain expertise, with hands-on understanding of Bank, Brand, and NBFC EMI constructs, subvention models, eligibility rules, and end-to-end EMI lifecycle management.
• Drove initiatives to recover churned merchants, significantly enhancing platform engagement and lifetime value.
• Cultivated developer engagement programs to promote innovation culture through hackathons and fireside chats.
• Optimized cloud and operational costs by 40% through effective resource management and infrastructure rationalization.
• Presented technical strategies in CXO reviews, facilitating organizational transformation while managing associated risks.
• Directed engineering teams to improve product performance, achieving a 30% increase in operational efficiency.

• Drove central enterprise architecture at Pine Labs, leading strategic initiatives across cross-functional departments.
• Conceptualized and delivered a modern omnichannel Settlement Platform using Kafka for near real-time processing.
• Reduced settlement processing times from 10 hours to 20 minutes while maintaining 99.999% accuracy.
• Engineered innovative revenue-generating levers, driving 25% revenue growth through Same-Day and Weekend Settlement capabilities.
• Overhauled assisted merchant onboarding with Salesforce, reducing turnaround time from 20 days to 2-3 days.
• Launched self-serve onboarding platform for card and UPI payment instruments, ensuring compliance with PAPG and PCI standards.
• Developed comprehensive API strategy, enhancing third-party integration capabilities.
• Facilitated cross-functional workshops aligning technical roadmaps with business objectives for stakeholder alignment.
• Analyzed legacy systems, identifying areas for modernization and implementing solutions to enhance performance.
• Architected robust disaster recovery solutions, minimizing downtime and ensuring business continuity during outages.

• Spearheaded automation of billing ecosystem, reducing manual efforts from 15 days to under three hours.
• Led financial closing acceleration for 12th month, enhancing Pine Labs IPO readiness.
• Achieved reduction of credit notes by 100 times, maintaining error rate below 0.1%.
• Designed analytics platforms facilitating merchant-customized campaigns using Spring and WebSockets.
• Conducted performance tuning to boost system efficiency by 30%.
• Implemented monitoring framework, decreasing incident response times by 40%.
• Delivered foundational modules for 'Pine 360' Loyalty Solution, establishing core transaction processing for prepaid card systems.

• Developed critical modules for Electronic Branch Banking System, supporting Standard Chartered Bank operations in Germany, Malaysia, and UK.
• Engineered Main Payment System for SCB Germany, processing 25,000 daily online messages and handling over 50,000 transactions totaling 4 billion.
• Implemented near real-time transactional data interfaces for Malaysia project and created modules for UK banking limits and interest.
• Executed comprehensive unit tests and integration tests, achieving 30% reduction in post-deployment defects.
• Led troubleshooting sessions for production issues, diagnosing and resolving critical software defects under tight deadlines.
• Authored technical documentation for software applications to streamline knowledge transfer and onboarding processes.

GPA: 8.61/10

• Ranked in Top 10% of class