Shabnam
Palampur
Summary
To build a successful career in a dynamic organization where I can utilize my academic knowledge in Botany and my professional expertise in Insurance Case Verification & Operations Management. With proven skills in client handling, field team management, and fraud detection, I aim to deliver high-quality results while continuously enhancing my skills.
Overview
1
1
year of professional experience
8064
8064
years of post-secondary education
Work History
AR - DME
Unify Healthcare services
Mohali
12.2025 - 01.2026
Manager – Insurance Case Verification
Amable Consultancy Services Pvt. Ltd.
Mohali
03.2025 - 09.2025
- Leading and supervising field officers across Haryana for insurance claim investigations.
- Coordinating with hospitals, insured individuals, and clients to verify the authenticity of medical claims.
- Conducting in-depth analysis of cases, ensuring compliance with policies and fraud prevention measures.
- Preparing detailed investigation reports and presenting findings to senior management and insurance partners.
- Monitoring and improving Turnaround Time (TAT) for investigation processes.
- Strengthening client relationships by providing accurate, transparent, and timely reports.
- Training and mentoring new field officers to improve quality of investigations.
- Key Skills Used:
- Insurance Case Verification & Fraud Detection
- Team Leadership & Field Operations Management
- Client Relationship Management
- Hospital Coordination & Case Documentation
- Report Writing & Data Analysis
Education
M.Sc. - Botany
Sri Sai University
PalampurB.Sc. - Botany
Himachal Pradesh University
ShimlaXII (H.P Board) -
Chand Public Sr. Sec. School
X (H.P Board) -
Chand Public Sr. Sec. School
Skills
- Insurance Case Verification
- Fraud Detection
- Team Leadership
- Field Operations Management
- Client Relationship Management
- Hospital Coordination
- Case Documentation
- Report Writing
- Data Analysis
Accomplishments
- Greenhouse Model Making Competition – University Campus.
- Designed decorative items from household waste material.
- Winner – FA Writing Competition.
- Participation in National Seminar on Interphase between Basic Science Research, Modern Technology & Environmental Sustainability.
Personal Information
- Date of Birth: 04/01/97
- Nationality: Indian
Extracurricular Activities
Greenhouse Model Making Competition – University Campus. Designed decorative items from household waste material. Winner – FA Writing Competition. Participation in National Seminar on Interphase between Basic Science Research, Modern Technology & Environmental Sustainability.
Hobbies and Interests
- Sports & Exercise
- Travelling
- Social Hobbies
Projects
Comparative Study on Mushroom Cultivation, Sri Sai University, Palampur, Conducted comparative research using substrates like banana leaves & paddy straw to enhance mushroom yield.
Languages
- Hindi
- English
- Hindi
Technical Computer Proficiency
- MS office suite: word, excel and Power Point and google workspace.
- Email & internet: web browsing, email drafting, attachments.
- Typing skills: speed 35WPM.
- Diploma in Computer Basics (C-DAC Palampur): 1-year course covering office automation, internet applications & data handling.
Languages
Hindi
First Language
English
Proficient
C2
Timeline
AR - DME
Unify Healthcare services
12.2025 - 01.2026
Manager – Insurance Case Verification
Amable Consultancy Services Pvt. Ltd.
03.2025 - 09.2025
M.Sc. - Botany
Sri Sai University
B.Sc. - Botany
Himachal Pradesh University
XII (H.P Board) -
Chand Public Sr. Sec. School
X (H.P Board) -
Chand Public Sr. Sec. School