Vikas Payasi

Led QA for MSME Loan Project, managing a 15 team members SDET team and driving product quality, performance, and user experience for high-impact, customer-facing solutions.

People & Stakeholder Management: Directed team hiring, onboarding, mentoring, and career development; collaborated with cross-functional stakeholders to align on quality goals and ensure zero compromise on customer trust.

Performance Management & Appraisals: Owned the end-to-end yearly appraisal cycle, including performance reviews, feedback sessions, and career progression planning to build a motivated, high-performing QA team.

QA Process Optimization & Efficiency: Introduced process improvements to minimize L3/CSO bug leakages, reduced technical debt, and streamlined test case optimization—delivering faster releases with higher stability.

Innovation through POCs: Initiated and led proof-of-concept (POC) projects on emerging QA tools and

technologies, evaluating feasibility and driving adoption to strengthen the QA ecosystem.

Strategic Planning & KRAs: Defined and executed QA objectives and key results (KRAs) to align with organizational vision, while fostering a culture of ownership, accountability, and continuous learning.

• Leading a team of 15-20 people on both functional and automation testing, collaboration with product team, TPMs and stakeholders for smooth deliveries of Paytm core Payment Gateway system which involves new merchant on-boarding to payment processing of various pay methods.
• End to End QA ownership of the products which include define and drive test planning activities, defining automation strategy, approach, and execution.
• Engaging in end-to-end project management, covering requirement understanding, impact analysis, testing strategies, test execution, generating test reports, and ensuring QA sign-off.
• Improvement in Automation Code Coverage via analyzing the report generated by Jacoco.
• Test Environment Setup, managing test environments and analyzing Production issues. Performing Root Cause Analysis (RCA) of defects using server logs and the Kibana Tool.
• Strong experience in communication across management and stakeholders at formal and informal levels on test progress, metrics, issues and risks.
• Experience to integrate DevOps with automated test suite to achieve Continuous Integration/Continuous Deployment pipeline.
• Conducting team-level Knowledge Transfer sessions. Impart training to the new joiners on the Process/Tools Introduction & Testing.
• Developed a risk-based testing approach that prioritized bug fixes and ensured software releases met customer expectations.

• Tested Dineout mobile application on both iOS and Android platforms.
• Development of automation framework from scratch for end-to-end testing for both UI and rest APIs.
• Analyzing and collecting requirements, participating in idea brainstorming sessions with Product managers to write test cases.
• Scaling automation test cases using Appium & Selenium to achieve an 80% automation coverage for regression testing.
• Preparing comprehensive End-to-End flows for User Acceptance Testing.
• Providing support during significant promotion events.

• Tested Snapdeal mobile applications on various platforms like: ios, android, web.
• Development of automation scripts for end to end systems using the developed framework covering both positive and negative scenarios which reduces the release cycle.
• Involved in Test data creation and environment setup.
• Performing Integration testing to ensure API releases are compatible with UI.
• Collaborating with the UX team to finalize UI mock-ups.

• Writing test cases and diligently tracking defects throughout the testing.
• Providing crucial support during significant promotion events, ensuring stability of application.
• Collaborating with the UX team to finalize UI mock-ups for seamless integration.
• Involved in discussion with clients to understand project requirement to create test cases.
• Test case review written by peers.