Vikram Baheti
Bangalore
Summary
- Dynamic and results-oriented IT professional with over 14 years of experience leading cross-functional teams in the development, testing, and successful launch of innovative products.
- Demonstrated ability to enhance product quality, ensure regulatory compliance, and establish efficient processes, resulting in tangible improvements.
- Driven by a strong dedication to quality and continuous improvement.
- Exceptional communication and problem-solving abilities, committed to delivering top-notch products that surpass industry standards.
- Known for seeking increased responsibility and taking on multiple roles within organizations to broaden skill sets and contribute effectively.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Head Quality Assurance
Mahindra First Choice Wheels Limited
Bangalore
08.2023 - Current
- Implemented comprehensive 360-degree testing, encompassing test automation, performance testing, and security testing, aimed at enhancing product quality and ensuring regulatory compliance.
- Participating in Architecture reviews, Test Case reviews, and Production Support readiness reviews for new releases, provide inputs for Go/No Go decision
- Defined key performance indicators (KPIs) to measure and report on the effectiveness of QA processes. Regularly report on the status of quality to stakeholders.
Senior Manager Technology
Mahindra First Choice Wheels Limited
Bangalore
06.2019 - 08.2023
- Established QA practice from the ground up, leading a team of 18 QA members.
- Designed and orchestrated repeatable and efficient testing procedures and methodologies, encompassing strategies for test planning, execution, and documentation of both manual and automated testing endeavors.
- Conceived, developed, and introduced groundbreaking products such as Instant Cash Offer, a pioneering solution in the industry, and constructed an auto-finance platform to simplify the process of obtaining used car loans
Senior Manager Consumer Technology
Hard Castle Restaurant Private Limited (McDonald's India - West and South)
Mumbai
10.2018 - 05.2019
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
- Introduced revenue-generating products such as Curb Side Pick up, in-store ordering, and GMA Lite (Coupon Module) for McDonald's India - West and South regions.
Head of Quality Assurance
TATA Cliq
Mumbai
04.2017 - 09.2018
- Build In-house QA team comprising of Manual, Automation and performance testers.
- Lead and manage the QA team, providing guidance and support. Build a culture of quality and continuous improvement within the QA team and across the organization. Recruit, train, and develop QA professionals.
- Developed and implemented an automation strategy to improve testing efficiency. Evaluate and select appropriate tools for test automation.
Lead Technology
TATA Cliq
Mumbai
04.2015 - 04.2017
- Contributed to the launch team of www.tatacliq.com, playing a pivotal role in the successful launch of the ecommerce platform.
- Assisted in the digital launch of new categories such as Fashion Accessories and Watches, in addition to supporting omni-channel initiatives.
- Held complete responsibility for executing UAT and obtaining business sign-off to validate and verify features and business processes.
Process and Quality Consultant
Cognizant Technology Solutions Pvt. ltd
Chennai
06.2014 - 04.2015
- Created and established policy and procedure manuals for a project for a US based pharmacy company.
- Managed the Problem Management Process for a US-based insurance company.
Assistant Manager
Infinite Retail Solution. Ltd.
Mumbai
06.2012 - 05.2014
- Redesigned website layout and introduced Omni Channel initiatives like Store Pick up Model for www.cromaretail.com along with features like coupon and multi-fulfillment module
- Define key performance indicators (KPIs) and metrics to measure the success and effectiveness of the product.
- Collaborated with internal and external stakeholders to gather input, understand requirements, and manage expectations.
Programmer
Cognizant Technology Solutions Pvt. ltd
Kolkata
12.2007 - 09.2010
- Worked as Quality Assurance Engineer for an American Insurance Organization
- Managed defect tracking processes. Collaborate with development teams to prioritize and address defects.
- Created test plans, test cases, and test scripts.
Education
MBA -
Welingkar Institute of Management
Bangalore04-2012
Bachelor of Science - Chemistry
Scottish Church College, University of Calcutta
Kolkata06-2007
Skills
- Quality Assurance Processes
- Testing Techniques and Methodologies
- Test Automation
- Team Building and Team Management
- Stake holder management
- Product Strategy
- Road mapping
- Cross-functional Collaboration
- Leadership
- Vendor Management
- Audit
- Auto-finance
- QSR
- Audit
Certification
- ITIL 2011 Foundation Certification
- ISEB - ISTQB Foundation Certification
Accomplishments
- Contributed as a part of launch team of www.croma.com(2012), www.tatacliq.com(2016), www.jawamotorcycles.com(2020), www.yezdi.com(2021) as well as revamped version of www.carandbike.com(2022)
- Collaborated extensively with companies at the group level within Tata and Mahindra to effectively execute and deliver joint technology and product initiatives.
- Implemented automated testing processes, resulting in a 80% reduction in testing effort and improved accuracy of test results.
- Executed the implementation of GMA lite (Global McDonald's Initiative)
- Star of the Month Award at Tata Unistore Limited (2018)
- Innovation Award (Instant Cash Offer) - Mahindra First Choice Wheel (2021)
- Executed the implementation of GMA lite (Global McDonald's Initiative)
- Star of the Month Award at Tata Unistore Limited (2018)
- Innovation Award (Instant Cash Offer) - Mahindra First Choice Wheel (2021)
Languages
Hindi
First Language
English
Proficient (C2)
C2
Bengali
Advanced (C1)
C1
Personal Information
- Passport Number: G3539956
- Date of Birth: 11/03/85
- Marital Status: Married
- Hobbies: Football and Travelling
Timeline
Head Quality Assurance
Mahindra First Choice Wheels Limited
08.2023 - Current
Senior Manager Technology
Mahindra First Choice Wheels Limited
06.2019 - 08.2023
Senior Manager Consumer Technology
Hard Castle Restaurant Private Limited (McDonald's India - West and South)
10.2018 - 05.2019
Head of Quality Assurance
TATA Cliq
04.2017 - 09.2018
Lead Technology
TATA Cliq
04.2015 - 04.2017
Process and Quality Consultant
Cognizant Technology Solutions Pvt. ltd
06.2014 - 04.2015
Assistant Manager
Infinite Retail Solution. Ltd.
06.2012 - 05.2014
Programmer
Cognizant Technology Solutions Pvt. ltd
12.2007 - 09.2010
MBA -
Welingkar Institute of Management
Bachelor of Science - Chemistry
Scottish Church College, University of Calcutta
- ITIL 2011 Foundation Certification
- ISEB - ISTQB Foundation Certification
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