Results-driven General Manager with a proven track record in streamlining operations and enhancing efficiency. Skilled in strategic planning and cross-functional collaboration.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
General Manager
Shri Sai Motors
Najafgarh, India
08.2016 - Current
Streamlined operational processes, enhancing efficiency and reducing costs across all departments.
Led cross-functional teams to implement strategic initiatives, improving overall service delivery.
Developed and executed training programs for staff, fostering a culture of continuous improvement and accountability.
Analyzed market trends to inform product offerings, increasing customer satisfaction and sales performance.
Sales Manager
VD AUTOWHEELS
Dwarka, India
04.2009 - 03.2016
Led sales team to exceed quarterly targets through strategic planning and execution.
Developed training programs enhancing product knowledge and sales techniques among staff.
Analyzed market trends to identify new opportunities and adjust sales strategies accordingly.
Fostered relationships with key clients, resulting in increased customer retention and satisfaction.
Education
MBA - Business Administration
D I KHAN SCHOOL
Rajendra Nagar, New Delhi
01-2006
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Accomplishments
Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 10%.
Supervision - Supervised sales team to monitor sales activity and goal achievement.
Marketing - Implemented marketing strategies which resulted in 10% growth of customer base.
Used Microsoft Excel to develop inventory tracking spreadsheets.