VIKRAM DHAMALE
ASSISTANT MANAGER
NASHIK
Summary
Dynamic professional with a proven track record at Airtel, excelling in operations management and team leadership. Recognized for enhancing customer satisfaction and driving team collaboration. Skilled in problem-solving and cost control, consistently achieving sales targets and fostering a positive work environment. Committed to delivering results through strategic planning and effective communication.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Airtel
10.2023 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Field Sales Officer
Baramati Agro
04.2021 - 09.2023
- Implemented sales training initiatives for new team members, improving overall performance and productivity.
- Achieved monthly sales targets through effective territory management and strategic planning.
- Negotiated contracts for optimal pricing structures, ensuring profitability while maintaining customer loyalty.
Sourcing Agent
NINJA CART
07.2020 - 03.2021
- Streamlined procurement processes for increased efficiency by implementing strategic sourcing techniques.
- Provided ongoing support to internal customers throughout the procurement lifecycle, addressing concerns as they arose to minimize disruptions in operations or fulfillment timelines.
- Maintained accurate records of all sourcing activities in a centralized database for easy access and analysis by relevant stakeholders.
Sales Promoter
OM SAI TELECOMMUNICATION SERVICES
01.2017 - 03.2020
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
Education
MASTERS OF COMMERCE - Commerce
GMD ARTS BW COMMERCE AND SCIENCE COLLEGE SINNAR
Sinnar, India 04.2001 -
Bachelor of Commerce - Commerce
GMD ARTS BW COMMERCE AND SCIENCE COLLEGE SINNAR
Sinnar, India 04.2001 -
HSC - Commerce
Mahatma Jyotiba Phule JR. College Sinnar
Sinnar, India 04.2001 -
SSC - General Studies
Nutan Vidyalaya Wavi
Sinnar, India 04.2001 -
Skills
Operations management
Timeline
Assistant Manager
Airtel
10.2023 - 03.2025
Field Sales Officer
Baramati Agro
04.2021 - 09.2023
Sourcing Agent
NINJA CART
07.2020 - 03.2021
Sales Promoter
OM SAI TELECOMMUNICATION SERVICES
01.2017 - 03.2020
MASTERS OF COMMERCE - Commerce
GMD ARTS BW COMMERCE AND SCIENCE COLLEGE SINNAR
04.2001 -
Bachelor of Commerce - Commerce
GMD ARTS BW COMMERCE AND SCIENCE COLLEGE SINNAR
04.2001 -
HSC - Commerce
Mahatma Jyotiba Phule JR. College Sinnar
04.2001 -
SSC - General Studies
Nutan Vidyalaya Wavi
04.2001 -